Life-Saving EMS Dispatcher - 24/7 Dallas Ops

911 Emergency Communications; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Shift premiums

Job summary

911 Emergency Communications in Dallas seeks Emergency Medical Dispatchers to gather patient and incident information, establish priorities, and coordinate resources for urgent medical assistance.

Role may include overnight shifts, weekends, and overtime. A high school diploma or equivalent is commonly required; CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Dallas seeks Emergency Medical Dispatchers to gather patient and incident information, establish priorities, and coordinate resources for urgent medical assistance.

Role may include overnight shifts, weekends, and overtime. A high school diploma or equivalent is commonly required; CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.