Life-Saving EMS Communications Dispatcher

County Emergency Communications; Glen Daniel (WV); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Glen Daniel, WV is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS resources. The role requires validating locations, gathering critical details, and applying protocol-based guidance to assist responders.

Candidates should have a high school diploma or GED, plus EMT certification is not universally required but CPR and EMD credentials are preferred. The position may involve overnight shifts and overtime as needed.

Qualifications

• Requires a high school diploma or equivalent.
• EMD certification or eligibility preferred.
• CPR certification may be required.
• Strong communication and decision-making skills.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

High school diploma

EMD certification

CPR certification

Communication skills

Education

High school diploma or GED

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Glen Daniel, WV is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS resources. The role requires validating locations, gathering critical details, and applying protocol-based guidance to assist responders.

Candidates should have a high school diploma or GED, plus EMT certification is not universally required but CPR and EMD credentials are preferred. The position may involve overnight shifts and overtime as needed.