Life-Saving Emergency Medical Dispatcher

County Emergency Communications; Union (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Union, Missouri, is seeking Emergency Medical Dispatchers to manage urgent medical calls, verify locations, and relay critical information to responders. Training and certification requirements vary by vacancy, with CPR and EMD credentials commonly expected.

These roles involve long console shifts, overnight and weekend work, and adherence to dispatch protocols and quality reviews. Benefits and insurance support are typically offered by the employer.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Listening & communication

Medical dispatch protocols

Multitasking

Education

High school diploma or GED

EMD certification

CPR certification

Tools

Dispatch software

Job description

County Emergency Communications in Union, Missouri, is seeking Emergency Medical Dispatchers to manage urgent medical calls, verify locations, and relay critical information to responders. Training and certification requirements vary by vacancy, with CPR and EMD credentials commonly expected.

These roles involve long console shifts, overnight and weekend work, and adherence to dispatch protocols and quality reviews. Benefits and insurance support are typically offered by the employer.