Life-Safety Control Center Operator

Inter-Con Security Systems, Inc.; Vacaville (CA); On-site; USD 74,501,000 - 77,366,000; Full time

Benefits offered by this job

Training and Career Development

Sponsorship for Top Secret Clearance

Uniform and equipment provided

Benefits: medical, dental, holidays,

401(k) retirement plan

Job summary

Inter-Con Security Systems, Inc. is hiring for a Control Center Communications & Life/Safety Operator in Vacaville, CA. This role supports monitoring of life/safety events and uses NC4 LiveSafe and social media for information gathering and dissemination.

The position requires experience in security operations, law enforcement, call centers or customer service, plus an associate degree in a related field. Open shifts include nights, weekends, and holidays.

Qualifications

• Two (2) years of security operation center experience.
• Two (2) years of experience working in law enforcement.
• Three (3) years of experience working in a call center.
• Five (5) years of experience working in customer service.
• Associates degree in Criminal Justice, Computer Science, Homeland Security, Information Technology, or related field.

Responsibilities

• Monitor life/safety events such as active crimes, fires, hazards, or threats toward PG&E.
• Use tools such as NC4 LiveSafe and social media to find information and communicate it as necessary.
• Daily and weekly reporting on findings; additional reporting for larger security events when EOC is activated.
• Remain flexible and modify work habits as changes are implemented.

Skills

Security operation center experience

Law enforcement background

Call center experience

Customer service experience

Education

Associates degree in Criminal Justice/Computer Science/Homeland Security

Job description

Inter-Con Security Systems, Inc. is hiring for a Control Center Communications & Life/Safety Operator in Vacaville, CA. This role supports monitoring of life/safety events and uses NC4 LiveSafe and social media for information gathering and dissemination.

The position requires experience in security operations, law enforcement, call centers or customer service, plus an associate degree in a related field. Open shifts include nights, weekends, and holidays.