Flexible Scheduling Control Center Supervisor

Inter-Con Security Systems, Inc.; Vacaville (CA); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Recognition programs

Career development

Medical & Dental

401(k) retirement

Uniform provided

Job summary

Inter-Con Security Systems, Inc. is seeking a Control Center Site Supervisor in Vacaville, CA to oversee security operations at critical facilities. You will coordinate with client leadership and the contracted workforce, ensuring staffing, payroll, and performance programs are effectively executed.

Qualifications include 2+ years in an SOC, law enforcement or call-center roles, plus leadership experience. Training is provided; opportunities exist within a well-established security organization.

Qualifications

• Two (2) years of security operation center experience.
• Two (2) years of experience working in law enforcement.
• Five (5) years of experience working in a call center.
• Five (5) years of experience working in customer service.
• Possess a DD214 with 2yrs service minimum in command center or GSOC environment.
• Three (3) years of leadership experience preferred.

Responsibilities

• Secure assets at client sites as part of a trained security team.
• Be trained in enhanced security procedures and technology.
• Serve as main liaison between PG&E SCC leadership and contracted workforce.
• Complete 4 week Operator Training and manage staffing and personnel processes.
• Oversee recruiting, onboarding, offboarding and staffing availability.

Skills

Security operations center experience

Law enforcement experience

Call center experience

Customer service experience

Leadership experience

Education

Associates degree in Criminal Justice, Computer Science, Homeland Security, InformationTechnology, or related field

Job description

Inter-Con Security Systems, Inc. is seeking a Control Center Site Supervisor in Vacaville, CA to oversee security operations at critical facilities. You will coordinate with client leadership and the contracted workforce, ensuring staffing, payroll, and performance programs are effectively executed.

Qualifications include 2+ years in an SOC, law enforcement or call-center roles, plus leadership experience. Training is provided; opportunities exist within a well-established security organization.