Life Cafe Supervisor

Life Time, Inc.; San Antonio (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

The LifeCafe Supervisor at Life Time, Inc. oversees daily shift operations in the LifeCafe, delivering a high-quality experience to members and motivating staff to ensure outstanding customer service.

They also monitor food quality and speed of service to ensure a positive member and guest experience. Responsibilities include scheduling adjustments, acting as shift leader, maintaining food prep standards, and providing feedback to the Manager.

Qualifications

• Experience in leading customer-focused teams in fast-paced environments.
• Ability to mentor staff and deliver coaching feedback.
• Strong communication and interpersonal skills for daily operations.

Responsibilities

• Manages LifeCafe shift operations and adapts schedules based on traffic.
• Acts as daily shift leader, providing high level customer and team support.
• Ensures menu items are prepared correctly and guests are served professionally.
• Provides promotion and disciplinary recommendations to the Manager.
• Manages light food preparation responsibilities.
• Responds quickly and professionally to member questions and concerns.

Skills

Customer service

Staff supervision

Communication

Education

High School Diploma or GED

Job description

Position Summary

The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience.

Job Duties And Responsibilities

• Manages LifeCafe shift operations while making schedule adjustments based on traffic flow
• Acts as daily shift leader by providing a high level of customer and team support
• Ensures team members prepare menu items correctly and service customers in a professional manner
• Provides promotion and disciplinary recommendations to the Manager
• Manages light food prep responsibilities
• Quickly and efficiently responds to member questions, comments, and concerns

Position Requirements

• High School Diploma or GED
• CPR/AED certification required within the first 30 days of hire
• ServeSafe certification with the first 60 days of hire
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Ability to work in a stationery position and move about the Cafe for prolonged periods of time
• Night and weekend availability is required based on the business needs

Preferred Requirements

• 1-2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.