Life Cafe Supervisor

Life Time, Inc.; Lakewood (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

Life Time, Inc. is seeking a LifeCafe Supervisor to oversee daily shift operations, motivate staff, and ensure a high-quality member experience.

The role focuses on supervising service flow, maintaining food quality, and delivering prompt customer support in a fast-paced cafe environment. Responsibilities include adjusting schedules, leading the team, ensuring correct prep and plating, and escalating promotions or disciplinary actions to the Manager, while handling light food prep and guest

Qualifications

• High School Diploma or GED is required.
• CPR/AED certification required within the first 30 days of hire.
• ServeSafe certification required within the first 60 days of hire.
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Ability to work in a stationery position and move about the Cafe for prolonged periods of time.
• Night and weekend availability is required based on the business needs.

Responsibilities

• Oversee LifeCafe shift operations and adjust schedules based on traffic flow.
• Act as daily shift leader by providing a high level of customer and team support.
• Ensure team members prepare menu items correctly and service customers in a professional manner.
• Provide promotion and disciplinary recommendations to the Manager.
• Manage light food prep responsibilities.
• Respond quickly and effectively to member questions, comments, and concerns.

Skills

Customer service

Leadership

Shift management

Food service

Education

High School Diploma or GED

Job description

Position Summary

The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience.

Job Duties and Responsibilities

• Manages LifeCafe shift operations while making schedule adjustments based on traffic flow
• Acts as daily shift leader by providing a high level of customer and team support
• Ensures team members prepare menu items correctly and service customers in a professional manner
• Provides promotion and disciplinary recommendations to the Manager
• Manages light food prep responsibilities
• Quickly and efficiently responds to member questions, comments, and concerns

Position Requirements

• High School Diploma or GED
• CPR/AED certification required within the first 30 days of hire
• ServeSafe certification with the first 60 days of hire
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Ability to work in a stationery position and move about the Cafe for prolonged periods of time
• N ight and weekend availability is required based on the business needs

Preferred Requirements

• 1-2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.