Licensing Specialist 1

Holman; Mount Laurel Township (NJ); On-site; USD 33,957 - 48,395; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life and disability insurance

Flexible spending and health savings

Employee assistance program

401(k) plan with company match

Paid time off (PTO)

Paid holidays, bereavement, and jury.

Paid pregnancy/ parental leave

Paid military leave

Tuition reimbursement

Job summary

Holman seeks a Licensing Specialist I to manage licensing and registration tasks, including initial licensing, transfers, and title management. You will research requests, ensure accuracy, and handle cases in a timely manner.

Strong problem-solving and multitasking abilities are required, with experience in case management or customer service being a plus. Office tools proficiency is expected, and familiarity with DMV processes is beneficial.

Qualifications

• Requires a high school diploma; business coursework a plus.
• Experience resolving licensing cases (registration, licensing, title management, UCC filings, buyouts).
• Strong problem-solving and multi-tasking abilities.
• Prior case management, admin support, or customer service helpful.

Responsibilities

• Work licensing cases related to registration and title management.
• Research and resolve licensing requests for clients.
• Monitor workload and prioritize cases.
• Use DMV terminals to complete cases accurately and timely.
• Demonstrate professionalism and attention to detail in duties.

Skills

MS Office

Multitasking

Customer service

Detail oriented

Independent worker

Education

High school diploma

Business coursework

Tools

DMV systems

Job description

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

What will you be doing?

The Licensing Specialist I will be responsible for managing and processing a variety of licensing and registration tasks, including initial licensing, state transfers, buyouts, and title management. You will research, resolve, and act on requests for general case types, ensuring that all work is completed in a timely and accurate manner.

Responsibilities

• Work and resolve licensing cases related to registration management, initial licensing, title management, UCC filings, and state changes/buyouts
• Research and resolve client licensing requests, ensuring accuracy and customer satisfaction
• Monitor, prioritize, and manage cases and workload
• Utilize the DMV terminal as needed to complete cases efficiently, ensuring compliance with all relevant regulations and processes
• Effectively manage time and consistently meet deadlines with some guidance from a supervisor
• Demonstrate accuracy, thoroughness, and effectiveness in work
• Demonstrate attention to detail and commitment to doing quality work
• Adjust quickly to new or changing assignments, processes and people
• Display professionalism and remain composed when faced with challenges
• Learn from experience; modify behavior to be more effective
• Recognize one’s own strengths and opportunities for growth
• Solve a range of problems in straightforward situations; analyze possible solutions and assess each using standard procedures

What are we looking for?

• High school diploma or equivalent required; a degree in business administration or relevant field preferred. Additional education, certifications, or experience are a plus.
• Experience resolving licensing cases such as registration management, initial licensing, title management, UCC filings, state changes/buyouts, and other similar cases
• Strong problem‑solving skills and the ability to handle multiple tasks simultaneously
• Previous experience in case management, administrative support, or customer service is a plus
• Proficiency in various desktop tools including MS Office programs (Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint, etc.)
• Ability to work independently and as part of a team
• Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
• 2–4 years’ experience in case management, administrative support, or customer service related fields
• Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department
• Prior experience in a research of case‑management role with a high level of detail‑oriented work is a plus
• Understanding of accounting principles and bookkeeping software may be required
• Reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and security
• Knowledge of DMV procedures and vehicle‑related transactions is a plus

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Life and disability insurance
• Flexible spending and health savings accounts
• Employee assistance program
• 401(k) plan with company match
• Paid time off (PTO)
• Paid holidays, bereavement, and jury duty
• Paid pregnancy/parental leave
• Paid military leave
• Tuition reimbursement

Pay

We offer competitive wages that are commensurate with job‑related skills, experience, relevant education or training, and geographic location, starting in the range of $24.65 – $35.13 USD per hour.

Artificial Intelligence Statement

We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:

• Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es)
• Misrepresent or embellish qualifications, skills, or experience
• Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)

Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

Equal Opportunity Employment and Accommodations

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact [e-mail]. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer and leaves of absence, compensation and training.