Licensing Specialist

DHRM; Virginia (MN); On-site; USD 48,000 - 58,000; Full time

Job summary

The Virginia Department of Health Professions is seeking a Licensing Specialist to support licensure for the Board of Medicine, including Physician Assistant and Occupational Therapy licensure pathways. You will analyze licensing processes, apply regulations, and ensure timely, accurate correspondence while maintaining strong customer service.

Responsibilities include managing eligibility and licensing activities, endorsing pathways, and attending staff advisory meetings as needed.

Qualifications

• Proficient in Microsoft Office Suite.
• Knowledge of Virginia laws and regulations governing medical licensure.
• Ability to communicate effectively both orally and in writing.
• Considerable knowledge of office practices, principles and procedures.
• Demonstrated ability to independently organize and prioritize work-flow in a fast-paced, customer service oriented environment.
• Ability to work independent and as a member of a team, pay close attention to detail, and complete assigned tasks within established time-frames.
• Demonstrated ability to quickly develop a comprehensive knowledge of legal or technical issues, and apply this information in response to customer contacts, via phone or written correspondence.
• Demonstrated ability to perform quality assurance of processed documents by independently reviewing and organizing documents with extreme accuracy in a Windows-based environment.

Responsibilities

• Provide licensure support for the Board of Medicine by managing applicant eligibility and licensing activities for Physician Assistant, Occupational Therapist and Occupational Therapy Assistant.
• Manage endorsement pathway and other licensure pathways that may be established.
• Identify and apply regulations necessary to analyze licensing processes and ensure correspondence is prepared and disseminated.
• Maintain high level of customer service and accurately process licensing applications.
• Attend staff advisory meetings as necessary.

Skills

MS Office

Regulatory knowledge

Written & oral communication

Organizational skills

Teamwork

Tools

Excel

Word

Access

SharePoint

BOX

Job description

Title: Licensing Specialist

State Role Title: Admin and Office Spec III

Hiring Range: $47,561-$58,000 commensurate with experience

Pay Band: 3

Agency: Dept of Health Professions

Location: Dept of Health Professions

Agency Website: www.dhp.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Health Profession's (DHP) mission is to ensure safe and competent patient care by licensing health professionals, enforcing standards of practice, and providing information to health care practitioners and the public.

The Licensing Specialist provides licensure support for the Board of Medicine by managing the applicant eligibility and licensing activities for the following allied health professions: Physician Assistant, Occupational Therapist and Occupational Therapy Assistant. The position manages the endorsement pathway and other pathways that may be established to licensure for each profession, identifies and applies established regulations necessary to analyze licensing processes and ensure that all correspondence is properly prepared and disseminated. Additionally, the Licensing Specialist maintains a high level of customer service and accurately process licensing applications and attends staff advisory meetings as necessary.

Minimum Qualifications

• Proficient in using Microsoft Office Suite.
• Knowledge of Virginia laws and regulations governing medical licensure.
• Ability to communicate effectively both orally and in writing.
• Considerable knowledge of office practices, principles and procedures.
• Demonstrated ability to independently organize and prioritize work-flow in a fast-paced, customer service oriented environment.
• Ability to work independent and as a member of a team, pay close attention to detail, and complete assigned tasks within established time-frames.
• Demonstrated ability to quickly develop a comprehensive knowledge of legal or technical issues, and apply this information in response to customer contacts, via phone or written correspondence.
• Demonstrated ability to perform quality assurance of processed documents by independently reviewing and organizing documents with extreme accuracy in a Windows-based environment.

Additional Considerations

Preferred candidates will have substantial experience as licensing program specialists and demonstrate strong proficiency with data management systems commonly used in regulatory environments, such as Microsoft Excel, Word, Access, SharePoint, BOX, and other case-management or document-tracking platforms. Experience performing administrative or clerical support duties, including maintaining digital records, preparing written responses to public inquiries, managing incoming telephone calls and email communications, and exercising sound judgment and discretion in the handling of confidential documents and information.

Special Instructions

You will be provided a confirmation of receipt when your application and/or resume is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

DHP accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history and duties/responsibilities which demonstrate your qualifications for this position. Please be as detailed as possible in your application. Assumptions will not be made regarding your experience.

Supplemental Questions:
You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration. Answers should be reflected in jobs and positions held. Statements such as "see resume', "see above", and the like will not be accepted.

• As an employee of this agency, you are required to review and sign the Department's Confidentiality Statement, which will be retained in your personnel file.
• As an employee of this agency, you are required to review and sign the Agency's Code of Ethics, which will be retained in your personnel file.
• As an employee of this agency, you are required to successfully complete computer systems security training prescribed by this agency and in accordance with the Virginia Information Technologies Agency (VITA). Successful completion of initial training and any subsequent updates is a condition of employment.
• A criminal background check is required for this position.

Contact Information

Name: Human Resources

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised: 22 Sep 2026 Eastern Daylight Time

Applications close: 29 Sep 2026 Eastern Daylight Time