Licensing & Regulatory Associate, Producer Services

Chubb European Group Ltd.; Philadelphia (Philadelphia County); On-site; USD 65,000 - 85,000; Full time

Job summary

Chubb European Group Ltd. in Philadelphia seeks a Licensing & Regulatory Associate (Producer Services) to support producer licensing, appointments, and state regulatory compliance across North America.

The role focuses on processing appointments, maintaining records, and coordinating with field teams to ensure timely regulatory responses and accurate license validation. This position requires collaboration, attention to detail, and the ability to adapt to evolving state requirements.

Responsibilities

• Coordinate all aspects of producer appointments, including initiating new appointments, updating producer codes, processing terminations, and facilitating transfers to ensure accurate records and compliance with state regulatory requirements.
• Maintain internal copies of requests and related documentation using established workflows within applicable document repositories.
• Process requests and ensure all producer code changes are properly approved.
• Attend monthly Producer Services Pathway Series (PSPS) training to strengthen understanding of collaboration between field teams and Producer Services.
• Process requested appointments, updates, and terminations in accordance with departmental workflows, system protocols, and state requirements. Prepare termination letters for applicable individuals or agents.
• Create records for current producers in internal systems by using state websites for license validation and other required information.
• Address and resolve identified issues related to state renewal clean-up in accordance with established state criteria and departmental workflows. Escalate issues to the manager daily as they arise and provide timely responses to the regulatory team on the same day issues are resolved.
• Maintain internal copies of requests and related documentation using document repositories such as eDocs and SharePoint.
• Resolve errors and implement changes identified during producer code audits.
• Initiate and ensure contractual documentation, as assigned, in partnership with the Producer Services team.
• Collaborate with requestors in branch offices to help ensure Chubb’s producers remain compliant with state regulations and internal system requirements.
• Provide backup coverage for other Licensing and Regulatory specialists during periods of high volume and/or absences.
• Participate in special projects as needed.

Job description

Chubb European Group Ltd. in Philadelphia seeks a Licensing & Regulatory Associate (Producer Services) to support producer licensing, appointments, and state regulatory compliance across North America.

The role focuses on processing appointments, maintaining records, and coordinating with field teams to ensure timely regulatory responses and accurate license validation. This position requires collaboration, attention to detail, and the ability to adapt to evolving state requirements.