LICENSING PROGRAM ANALYST

California Department of Social Services; Alameda (CA); On-site; USD 44,000 - 82,000; Full time

Job summary

California Department of Social Services in Alameda County is seeking a Licensing Program Analyst to perform the full range of licensing duties for community care facilities, including on-site evaluations, investigations, and actions to deny, revoke, or suspend licenses.

Under supervision in the Community Care Licensing Division, the analyst will contribute to protecting vulnerable Californians by enforcing regulations and ensuring quality service delivery.

Responsibilities

• Develops and implements orientations/training programs
• Performs on-site facility evaluations
• Investigates complaints in licensed and unlicensed facilities
• Recommends and prepares administrative actions to deny, revoke, or suspend facility licenses

Job description

Position Details

Working Title:

Job Code #: JC-530914

Position #(s): 800-826-8223-910

Working Title: Licensing Program Analyst

Classification:: LICENSING PROGRAM ANALYST

$3,938.00 - $5,090.00 A

$4,262.00 - $5,561.00 B

$5,111.00 - $6,692.00 C

$5,598.00 - $7,351.00 D

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 2

Work Location: Alameda County

Telework: In Office

Job Type:: Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive. We serve the most vulnerable people of California and our mission is to promote the health, safety, and quality of life of each person in community care through the administration of an effective and collaborative regulatory enforcement system.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.

Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description And Duties

Under the supervision of a Licensing Program Manager in the Community Care Licensing Division, Adult and Senior Care Program, the Licensing Program Analyst is responsible for a full range of licensing duties which may include: develops and implements orientations/training programs; performs on-site facility evaluations; investigates complaints in licensed and unlicensed facilities; recommends and prepares administrative actions to deny, revoke, or suspend facility licenses.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

You will find additional information about the job in the Duty Statement.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Please Note:

A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

All interested applicants are required to include the position number and job control number on the STD 678 Examination/Employment Application in the Job Title section and to clearly state your eligibility (e.g., list, transfer, etc.) in the Explanations section of the Examination/Employment Application.

• Please note: Per Government Code Section 19990, no California Department of Social Services (CDSS) officer or employee shall engage in any employment, activity, or enterprise which is clearly inconsistent, incompatible, in conflict with, or inimical to his or her duties as a CDSS officer or employee. Any offer of employment is contingent on meeting this requirement. Candidates will be required to disclose any activity which could be considered incompatible prior to appointment into the position. This position requires frequent travel. Must be able to take laptop and printer to the field.

Appointment to this position is subject to fingerprinting and criminal record clearance by Department Of Justice and Federal Bureau of Investigation. Candidates selected for the interview process will be required to show proof of their valid California Driver's License, at the time of hire. Please upload a copy of your degree, diploma, or transcripts (if using education to meet the minimum qualifications) in MyCalCareer when submitting your application.

California Driver’s License: Candidates are required to upload their California Driver’s License when applying for this position.

SOQ:

Applicants must submit a “Statement of Qualifications” for this position. The Statement of Qualifications must be limited to one - two pages and address the candidate’s experience in the following areas:

• Interpretation and enforcement of policies and regulations
• Investigations
• Managing a caseload

Applications received without the Statement of Qualifications addressing each of the stated areas will not be considered.

This position is designated under the Conflict-of-Interest Code.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Final Filing Date: 9/17/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.