Licensing & Credentialing Operations Specialist

Intermountain Health; Murray (UT); Hybrid; USD 39,000 - 61,000; Full time

Job summary

Intermountain Health in Murray, Utah, seeks a Licensing and Credentialing Business Operations Coordinator to manage end-to-end provider licensure processes, ensuring accurate, timely applications and renewals while interpreting state requirements for compliance.

The role partners with providers, leadership, and cross-functional teams to support renewals and readiness for expansion into new states and partnerships.

Qualifications

• Demonstrated project coordination experience managing complex, multi-scope projects.
• Demonstrated advanced level experience with computer system applications including spreadsheet, word processing and database applications and demonstrated analytical, organizational and communication skills.
• Demonstrated experience supporting a leadership or department team.
• Demonstrated excellent interpersonal skills with internal and external senior-level leaders.
• Demonstrated proficient time management, ability to prioritize and flex work to align with business operational priorities.

Responsibilities

• Manage provider state licensure processes for initial applications and renewals.
• Research and interpret state licensure requirements to ensure accurate, complete submissions and minimize processing delays.
• Notify and support providers with renewal of expiring licenses to maintain current licensure.
• Maintain a high standard of quality, timeliness, and accuracy in licensure processing.
• Communicate proactively with providers and program leaders regarding licensure status and next steps.
• Monitor application progress and follow up to prevent delays in licensure.
• Ensure state-specific requirements are satisfied for licensure in new states.
• Handle sensitive information with discretion and in line with standards.
• Collaborate with Operations and Medical Leadership to automate and streamline workflows.
• Develop and maintain tracking systems and KPI reporting for licensure processes.

Skills

Project coordination

Analytical skills

Communication skills

Time management

Leadership support

Meeting management

Education

Bachelor's degree

Tools

Microsoft 365

Credential Stream

Job description

Intermountain Health in Murray, Utah, seeks a Licensing and Credentialing Business Operations Coordinator to manage end-to-end provider licensure processes, ensuring accurate, timely applications and renewals while interpreting state requirements for compliance.

The role partners with providers, leadership, and cross-functional teams to support renewals and readiness for expansion into new states and partnerships.