Licensing Coordinator

Teladoc Health, Inc.; Northern (KY); Hybrid; USD 68,770,000 - 74,501,000; Full time

Benefits offered by this job

Hybrid work model

PTO accrual

Paid sick leave

Caregiver leave

Job summary

Teladoc Health, Inc. is seeking a Licensing Coordinator I to manage the process of obtaining state licenses for employed practitioners.

You will collect documents, pre-fill forms, and submit applications to licensing boards and compacts, ensuring timely follow-up and accurate data entry into the credentialing system. The role requires strong communication and organization and offers a hybrid office/remote work environment with modest travel.

Qualifications

• 1+ year provider licensing experience preferred.
• 1+ years’ experience in a healthcare administrative/operations environment preferred.
• Strong verbal and written communication skills across all levels of constituents.

Responsibilities

• Contact practitioners to obtain license documents.
• Pre-fill application and documents.
• Collect, organize, track and manage items requested by state boards and compacts.
• Submit applications to licensing boards and compacts.
• Follow-up with licensing boards to obtain statuses.
• Data enter issued license information into credentialing database.

Skills

Attention to detail

Communication

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Outlook

Job description

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

Summary of Position

The Licensing Coordinator I is responsible for administrating the process for Teladoc Health Medical Group, P.A. employed practitioners to obtain additional state licenses. The Licensing Coordinator I will collect documents from practitioners, pre-fill application and documents, and submit application forms to licensing boards. State licenses will be obtained through License Compacts and through traditional license application processes.

Essential Duties and Responsibilities

• Contact practitioners to obtain license documents (10%)
• Pre-fill application and documents (30%)
• Collect, organize, track, and manage items requested by state boards, including, but not limited to, fingerprint cards/background checks, Jurisprudence exams, CE Courses, peer references, transcripts, supervision request, license verifications, employment affiliations, notarized forms, photos, board certification, etc. (30%)
• Submit applications to licensing boards and compacts (10%)
• Follow-up frequently with licensing boards and compacts to obtain application statuses (5%)
• Data enter issued license information into credentialing database (10%)
• Other duties as assigned (5%)

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No Qualifications Expected for Position

• 1+ year provider licensing experience preferred
• 1+ years’ experience in a healthcare administrative/operations environment preferred
• Experience working with all types of medical professions (Nurses, Doctors, Mental Health, etc.).
• Strong verbal and written communication skills and effectively communicate to all levels of constituents; including providers, team members and senior leadership
• Ability to work independently and collaboratively
• Capable of thriving in a fast-paced environment
• Ability to adapt to change quickly while meeting aggressive deadlines
• Detail oriented, analytical, and organized
• Intermediate level skills in Microsoft applications such as Excel, PowerPoint, Word and Outlook

Required license or credential needed to perform job: N/A

The above qualifications, knowledge, experience, and/or background are expected but not required for this role. The below qualifications, knowledge, experience, and/or background are required for this role. High school diploma (or equivalent) Required license or credential needed to perform job: N/A The above qualifications, knowledge, experience, and/or background are expected but not required for this role. The below qualifications, knowledge, experience, and/or background are required for this role. High school diploma (or equivalent)

Work Environment

Office x Remote Hybrid (Office & Remote)

Travel

Travel: ≤10%

Travel percentage reflects an estimate and is subject to change dependent on business needs.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Job Description Acknowledgment

This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.

The base salary range for this position is $24-26/hourly. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.

Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

During your first year of service, you will accrue 5.84 hours of PTO for each bi-weekly pay period.

In addition, you will receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.

Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information.

In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.

Our mission is to empower all people everywhere to live their healthiest lives.