Licensing Coordinator

Harmony Senior Services; Charleston (SC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401k Benefits

Referral Bonuses

Career Development

Work-Life Balance

Flexible Scheduling

Telehealth & HSA Options

Job summary

Harmony Senior Services is seeking a Licensing Coordinator in Charleston to manage end-to-end licenses, permits, and registrations for our communities. This role ensures compliance with state, federal, and local regulations and coordinates with internal teams and regulators to secure timely approvals.

The position emphasizes meticulous license administration, data integrity, and proactive process enhancements to minimize risk and maximize operational efficiency.

Qualifications

• High School Diploma or equivalent; Bachelor’s degree preferred.
• Experience in administrative support, regulatory compliance, or licensing roles.
• Industry knowledge of assisted living or regulated environments preferred.
• Ability to manage licenses and renewals with accuracy.

Responsibilities

• Compile, review, and submit applications for new licenses and renewals.
• Monitor license expiration dates and maintain license databases.
• Act as liaison with government agencies and licensors to resolve issues.
• Maintain organized records for audit readiness (physical and digital).
• Prepare monthly reports on licensing status, costs, and trends for management.
• Identify bottlenecks and suggest process improvements to increase efficiency.

Skills

Attention to Detail

Communication

Technical Proficiency

Organizational Skills

Analytical Ability

Education

High School Diploma or equivalent

Bachelor’s degree or higher in Business, Marketing, or related field

Tools

Microsoft Office Suite

Excel

Licensing databases/CRM systems

Job description

34 Broad Street, Charleston, South Carolina 29401

Job Description

The Licensing Coordinator is responsible for managing the end-to-end lifecycle of licenses, permits, and registrations for communities managed by Harmony Senior Services. This role ensures that all licensed operations comply with state, federal, and local regulations. The Licensing Coordinator facilitates the application and renewal processes for business-critical licenses. They serve as the primary liaison between internal departments (legal, finance, operations) and external regulatory agencies or licensors to ensure timely approvals and uninterrupted business activities.

Key Duties And Responsibilities

• Application Management: Compile, review, and submit accurate applications for new licenses and required renewals.
• Compliance Tracking: Monitor license expiration dates and maintain comprehensive databases to ensure 100% compliance with all legal and regulatory licenses and permits standards.
• Application Liaison: Act as the point of contact for government agencies and licensors to resolve discrepancies or issues with licensing applications.
• Record Keeping: Maintain organized physical and digital records of all licenses, permits, and correspondence for audit readiness.
• Reporting & Analysis: Prepare monthly reports on licensing status, productivity trends, and associated costs for management review.
• Process Improvement: Identify bottlenecks in the licensing workflow and recommend enhancements to increase efficiency and accuracy.

Required Skills And Qualifications

• Attention to Detail: Exceptional accuracy in managing sensitive legal documentation and verifying data.
• Communication: Strong written and verbal skills to explain complex regulatory requirements to diverse audiences.
• Technical Proficiency: Mastery of Microsoft Office Suite (especially Excel) and experience with licensing databases or CRM systems.
• Organizational Skills: Proven ability to manage multiple projects simultaneously under strict deadlines.
• Analytical Ability: Skill in interpreting state/federal laws and analyzing complex problems to find compliant solutions.

Education And Experience

• Education: Requires a High School Diploma or equivalent; Prefer a Bachelor’s degree or higher in Business, Marketing, or a related field.
• Experience: Prefer 1–3 years of experience in administrative support, regulatory compliance, or licensing-related roles. Industry-specific knowledge of assisted living and secure care environments is preferred.

Must be in good physical condition and be able to sit, stand, bend, kneel, walk, and lift to 50 lbs.

I have read and understand the responsibilities of the Licensing Coordinator position. I possess the qualifications indicated and can carry out the identified responsibilities.

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling
• Telehealth + Flex Spending + Health Savings Account Options