Licensing and Notary Specialist

State of North Dakota; Bismarck (ND); On-site; USD 36,000 - 50,000; Full time

Job summary

State of North Dakota is seeking a Licensing and Notary Specialist to review, approve, and file licensing documents in a detail-focused, in-person or remote-friendly environment. The role supports contractors, home inspectors, and notaries public while ensuring accurate license status for customers in North Dakota.

The position requires a high school diploma or GED and 2 years of office/customer service experience, with preferred proficiency in Excel, Outlook, Teams, and Word.

Qualifications

• High School Diploma or GED required.
• 2 years’ office or customer service experience required.
• Proficiency with Microsoft Office applications (Excel, Outlook, Teams, Word) preferred.

Responsibilities

• Review, approve, and file documents related to licenses, registrations, and commissions.
• Assist customers in person, by phone, mail, or email to establish and maintain license/commission status.
• Perform duties with accuracy, professionalism, and integrity in a fast-paced environment.

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Microsoft Word

Job description

Every day as a Licensing and Notary Specialist, you will play a key role in the unit's primary purpose in the issuance of licenses, registrations, and commissions. You will review, approve, and file various documents including those related to contractors, home inspectors, athlete agents, professional employer organizations, charitable organizations, professional fundraisers, and notaries public.
This position requires accuracy and attention to detail as you assist customers in forming and maintaining their license/commission status in North Dakota. You will directly assist customers with these documents in-person, or via phone, mail, or email. This is an onsite position located in Bismarck ND.
To thrive in this role, you must be flexible in your daily tasks, be a strong communicator, possess solid decision-making and organizational skills, as well as the ability to prioritize multiple tasks while maintaining accuracy in your work. Work is expected to be performed with a high degree of professionalism and integrity.
To be considered for this role, you must have a High School Diploma/GED and 2 years' office or customer service experience. Knowledge and experience using Microsoft business applications including Excel, Outlook, Teams, and Word is preferred.
Desired Knowledge, Skills, And Abilities
Three (3) or more years of professional customer service or business administration experience, and knowledge and experience using Microsoft business applications including Excel, Outlook, Teams, and Word.
The hiring salary range for the position is $3,255 - $4,500 per month ($39,060 - $54,000 per year)
Applicants must be legally authorized to work in the United States. The ND Office of the Secretary of State does not provide sponsorships. Due to access to restricted information, the successful candidate will be required to complete a satisfactory criminal background check.
For more information about the position contact: Camryn Weigel, Licensing and Notary Supervisor, at [e-mail] or 701-328-9080. For accommodation or assistance in the application or interview process, please contact Sara Leno at [e-mail] or 701-328-7028. TTY users may use Relay North Dakota at 1-800-366-6888.
About Team ND: More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity, and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family. Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.