Licensing Analyst Supervisor

State of Louisiana; Baton Rouge (LA); On-site; USD 70,000 - 95,000; Full time

Job summary

Louisiana State Board of Nursing seeks an experienced supervisor to oversee licensure operations for Registered Nurses and Advanced Practice Registered Nurses. This role ensures timely licensure, validates credentials, and collaborates with boards, employers, and credentialing agencies.

The position requires management experience and strong knowledge of nursing practice and regulation, with responsibilities including supervision, evaluation, and ensuring compliance with statutory rules.

Qualifications

• Six years of experience in the issuance, maintenance, or reinstatement of licenses.
• Six years of full-time work experience in any field plus three years of experience in licensing.
• A bachelor's degree plus three years of experience in licensing.
• An advanced degree plus two years of experience in licensing.

Responsibilities

• Supervises and coordinates departmental work to ensure RN licensure eligibility and compliance.
• Recruits, interviews, and recommends candidates; assigns work and priorities.
• Resolves technical problems and takes corrective action with subordinates.
• Ensures customer service, due process, and fair treatment of applicants.
• Orients and trains employees and develops performance metrics.
• Ensures statutory provisions, rules, and policies are current and followed.
• Approves licensure, permits, student clinicals, and other credentials.

Skills

Accepting Direction

Team Building

Communication

Planning

Results Delivery

Policy Compliance

Judgment

Performance Management

Critical Thinking

Training Others

Education

Bachelor's degree

Advanced degree

Job description

Overview

To safeguard the life and health of the citizens of Louisiana by ensuring that persons practicing as Registered Nurses and Advanced Practice Registered Nurses are competent and safe.

This highly responsible advanced-level supervisory position is responsible for supervising and coordinating departmental work to ensure that Registered Nurse (RN) licenses are timely issued to all eligible and qualified persons. The individual is responsible and accountable to meet the mission of the LSBN to safeguard the life and health of the citizens of Louisiana by ensuring that individuals granted a license are compliant with the requirements of the Board for eligibility for licensure.

Also, as part of the licensure process, this position supervises the verification of licensure to other Boards of Nursing, employers, etc. Frequent contact with RNs, employers and credentialing agencies is required. Collaborate with analysts, investigators, and administrative coordinators in other divisions related to issues that affect the credentialing of RNs seeking licensure. The collection, analysis, and dissemination of data related to nursing licensure are inherent in this role. Requires management/supervision experience as well as knowledge and experience in nursing practice and regulation.

Key Competencies

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.

• Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

• Developing Plans: The ability to create structured strategies and plans that support the achievement of defined goals and objectives.

• Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.

• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

• Managing Performance: The ability to plan, monitor, and document employee performance throughout the year.

• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

• Training Others: The ability to design and deliver training experiences that build knowledge, develop skills, and improve performance.

Qualifications

• Six years of experience in the issuance, maintenance, or reinstatement of licenses.
• Six years of full-time work experience in any field plus three years of experience in the issuance, maintenance, or reinstatement of licenses.
• A bachelor's degree plus three years of experience in the issuance, maintenance, or reinstatement of licenses.
• An advanced degree plus two years of experience in the issuance, maintenance, or reinstatement of licenses.

Experience Substitution

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Responsible/accountable for supervisory functions. Responsible for productivity and quality of subordinates' work. Provides input into subordinates PES planning sessions and recommends appropriate action and ongoing evaluation of subordinates' performance.
• Interviews and recommend candidates for vacancies. Recommends subordinates for promotions. Determines work assignments, priorities, and procedures for subordinates.
• Resolves technical problems entailing responsibility for counseling subordinate and finding solutions to problems subordinate is unable to resolve. Resolves complaints from subordinates.
• Assures work is accomplished with excellent customer service, both internal and external, due process is maintained, and applicants are treated fairly and respectfully.
• Orients, instructs, and trains employees to job responsibilities and develops performance metrics for monitoring outcomes.
• Responsible to the Chief Credentialing Officer and Licensing Analyst Director to assure that the statutory provisions, rules and regulations, policies, and procedures, are current and followed consistently by licensure staff.
• Responsible/accountable for functions related to the approval of applicants for licensure, permit, student clinicals and other credentials.

Position-Specific Details

Appointment Type: Probational - up to 24 months

Career Progression: This position does not participate in a Career Progression Group.

Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

For further information about this vacancy, contact

Kris Major

Louisiana State Board of Nursing

225-755-7556

[e-mail]