Licensed Veterinary Technician, Shift Lead

ethosveterinaryhealth; Winchester (VA); On-site; USD 62,000 - 83,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid Time Off

CE Allowance + VetBloom access

VTNE/license reimbursement

Uniform allowance

Employee pet discount

Disability & Life Insurance

Job summary

Ethos Veterinary Health's Valley Veterinary Emergency and Referral Center in Winchester seeks a Shift Lead Licensed Veterinary Technician (ER/CC). The role oversees the treatment floor during overnight shifts, guiding staff, ensuring workflow, and upholding hospital standards.

The hospital offers a 24/7 ER environment with state-of-the-art equipment. The ideal candidate has RVT/LVT credentials, strong leadership, and a commitment to high-quality patient care.

Qualifications

• Strong critical thinking and problem-solving skills in high-pressure situations.
• Excellent conflict-resolution capabilities with fair, equitable outcomes.
• Effective verbal and written communication across all levels of staff.
• High degree of personal and professional integrity.
• Commitment to ongoing personal development and leadership growth.
• Ability to receive and integrate constructive feedback.
• Accountability and ownership for all duties and responsibilities.
• Complete tasks on time and manage multiple priorities.
• Maintain flexibility and adaptability in a fast-paced environment.
• Continually learn and improve within veterinary and leadership aspects.
• Follow internal processes, protocols, and policies relevant to the position.

Responsibilities

• Staff management and team support on assigned shifts.
• Provide real-time guidance to maintain efficient workflow and patient care.
• Escalate unresolved concerns to management as needed.
• Ensure staff remain productive and engaged, including downtime.
• Assist in onboarding and ongoing staff development with leadership input.
• Participate in Shift Lead and Manager meetings to align goals.
• Oversee operations, checklists, and ensure timely completion of tasks.
• Maintain accurate medical records, billing, and invoices.
• Act as escalation point for conflicts between doctors, technicians and clients.

Skills

Critical thinking

Conflict resolution

Communication

Integrity

Leadership development

Feedback receptiveness

Accountability

Time management

Adaptability

Continuous learning

Policy compliance

Job description

Licensed Veterinary Technician, Shift Lead, Emergency

Shift Lead LicensedVeterinary Technician (ER/CC) – CVT/RVT/LVT | $30- $40/hr | $3,500 sign-on bonus

Location: Valley Veterinary Emergency and Referral Center - Winchester, VA

Contract: Full-Time | 3x12s | Overnights 7pm - 7am

$30- 40/hr + shift lead differential | $3,500 sign-on bonus

Valley Veterinary Emergency and Referral Center's Shift Lead will serve as the primary point person for daily operations on the treatment floor. This role supports the emergency clinicians, technical team, and client service staff while ensuring smooth workflow, high-quality patientcare, and a positive team environment. This position requires strong communication skills, accountability, critical-thinking, and a commitment to upholding the hospital’s core values.

Valley Veterinary Emergency & Referral Center is a 24/7 award-winning veterinary hospital seeking experienced Licensed Veterinary Technicians. Our center is a newly renovated, 13,000+ square foot facility with dedicated staff and state-of-the-art equipment (like digital radiography and endoscopy) to offer the highest level of emergency and critical care.

Pay & Benefits for Veterinary Technicians

• $30 - $40/hr + shift lead differential
• $2,500 1-year retention bonus

Full-time benefits include:

• Medical, Dental, Vision
• 401(k)
• Paid Time Off
• CE Allowance + Free VetBloom (RACE-approved CE) access
• Veterinary Technician scholarship opportunities
• VTNE and/or license reimbursement
• Uniform allowance
• Employee pet discount
• Disability & Life Insurance

Schedule

• Three 12-hour shifts
• 7pm - 7am
• Weekends and holidays as needed

Shift Lead Licensed Veterinary Technician Responsibilities

Staff Management & Team Support

• Serve as the go-to resource for treatment staff during assigned shifts.
• Provide real-time guidance, support, and coaching to maintain efficient workflow and high patient care standards.
• Alert the Technician Manager to any unresolved staff, client, or DVM concerns that arise.
• Ensure staff remain productive and engaged, including during downtime.
• Assist in overseeing new-hire training and ongoing staff development in collaboration with the Technician.
• Manager and Training Coordinator

Leadership Responsibilities

• Participate in Shift Lead and Technician Manager meetings.
• Help define team goals and support the hospital’s mission and core values.
• Foster a culture of respect, professionalism, accountability, and teamwork.
• Promote a positive atmosphere free from gossip, negativity, or rumor-spreading and engages in correctiveaction when required
• Advocate for change and actively share ideas for improvement across shifts.
• Complete a minimum of 3 hours of leadership or practice management continuing education annually.

Operations & Administrative Oversight

• Support emergency clinicians and ensure smooth workflow throughout the practice during the shift.
• Ensure daily responsibilities and checklists—including treatments, triage support, surgery prep, cleaning,and other tasks—are completed thoroughly and on time.
• Oversee adherence to operational policies, procedures, and protocols.
• Ensure accuracy of medical records, billing, and invoices.
• Act as an escalation point for conflicts or concerns between doctors, technicians, and clients.
• Assist with workplace injuries, incident documentation, and worker’s compensation reporting.
• Help maintain compliance with OSHA, DEA, state labor codes, and veterinary medical board regulations.
• Identify opportunities for workflow, process, and procedural improvement and advocate for implementation.

Communication & Collaboration

• Provide clear, respectful, and professional communication with all hospital staff, clients, rDVMs, andleadership.
• Report operational updates, challenges, and staff concerns promptly to the LVT Manager.
• Ensure team members feel supported, valued, and informed throughout the shift

Qualifications

• Strong critical thinking and problem-solving skills, especially in high-pressure or emotional situations.
• Excellent conflict-resolution capabilities with a focus on fair, equitable outcomes
• Effective verbal and written communication skills across all levels of staff.
• High degree of personal and professional integrity.
• Commitment to ongoing personal development and leadership growth.
• Ability to receive and integrate constructive feedback.
• Demonstrate accountability and ownership for all job duties and responsibilities.
• Complete tasks on time.
• Maintain flexibility and adaptability in a fast-paced, dynamic environment
• Continually learn, grow, and improve within the veterinary and leadership aspects of the role.
• Follow all internal processes, protocols, and policies relevant to the position.

About Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.

Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.

Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.

At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Join Us

At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.

Equal Opportunity Employer

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need