Licensed Tele sales Sales Executive

Marriott Ownership Resorts, Inc.; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading vacation company seeks a Licensed Tele Sales Executive in Orlando. The role involves engaging with prospective owners via phone and email, utilizing sales techniques to convert leads into purchasers. Candidates should have a high school diploma, experience in sales, and an active Real Estate License where required. Join a dynamic team dedicated to providing exceptional customer service and building lasting relationships.

Qualifications

• Minimum 1 year experience in a similar position.
• Must maintain an active Real Estate License where mandated.

Responsibilities

• Interact with prospective owners over the phone and email.
• Follow up on referrals and leads.
• Ensure timely closings and minimize cancellations.

Skills

English

Education

High school diploma or GED

Tools

Customer Relationship Management systems

Job description

Licensed Tele sales Sales Executive page is loaded

Licensed Tele sales Sales Executive

Apply locations MVC Orlando Telesales time type Full time posted on Posted 5 Days Ago job requisition id JR80442

JOB SUMMARY

Interact with prospective owners over the telephone and email, effectively using sales techniques to convert them into purchasers. Develop relationships with prospective owners by following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each prospective owner, and follow through with the sales contract process to ensure all paperwork is completed accurately and efficiently. Maintain the customer relationship after the sale to ensure continued satisfaction and develop future business opportunities (e.g., referrals, additional sales).

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; minimum 1 year experience in a similar position
• Proficiency in English (additional language required for certain positions)
• Must maintain an active and in-good standing professional Real Estate License where mandated by law

Preferred:

• One-year related experience

Successful Candidates Will Be Willing To:

• Work at night (occasionally)
• Work weekends and holidays as required by business needs

JOB SPECIFIC TASKS

Building and Maintaining Customer Base

• Answer owner questions regarding properties and amenities; make recommendations based on background information obtained through discovery.
• Fulfill owner requests regarding pricing, property maps, descriptions, and portfolio information.
• Monitor contract processing to minimize rescission decisions, provide owner assurance, and ensure timely closings.
• Follow up on owner referrals.
• Maintain records of customer contacts to support effective follow-up.
• Contact owners to monitor satisfaction, inform about promotions, and develop business opportunities.
• Use Customer Relationship Management systems (e.g., Seibel, Universe) to maintain interaction records and follow up.

Giving Sales Presentations

• Discover prospective owners' needs through questions and discussions to customize sales presentations.
• Explain features and benefits of Marriott Vacation Club Destinations.
• Build rapport and establish trust during warm-up, discovery, and intent stages.
• Close sales using the approved process.
• Improve sales presentations through practice and feedback.
• Present financing options to prospective owners.
• Finalize deals by signing and notarizing contracts.
• Follow up with customers via email, phone, or mail, and facilitate use of Vacation Ownership Advisor.
• Answer questions about construction, financing, maintenance, repairs, and appraisals.
• Demonstrate and coordinate virtual tours (eTour software).
• Prepare for daily appointments by reviewing relevant information.

Managing Business Transactions

• Ensure accurate processing of sales documents.
• Review contract details with buyers.
• Analyze problems and develop plans to overcome challenges efficiently and with quality.
• Review loan applications and financial documents thoroughly.
• Work with Sales Management to minimize cancellations and ensure timely closings.
• Encourage upgrades and maximize reload opportunities with EOY owners.
• Complete end-of-sale documentation.

Providing Services to Others

• Respond promptly to customer and owner inquiries with accurate information.
• Leverage resources like Vacation Ownership Advisors to provide effective service.

Other

• Understand and embody the organization's culture and processes.
• Manage time effectively to attend meetings, training, and appointments punctually.
• Enhance sales skills through self-critique, practice, and feedback.
• Participate in management-led training sessions.
• Stay informed about current events and locations to build customer relationships.
• Assist in mentoring other Telesales Executives as requested.
• Comply with all relevant regulations (e.g., Do Not Call Lists, state registrations).
• Perform other duties as assigned.

Marriott Vacations Worldwide is an equal opportunity employer committed to diversity and inclusion.

About Us

Where meaningful moments are made together.

Our associates seek fulfilling work and lives. Vacations broaden our horizons and help us discover our best selves. Great vacations embody a fulfilled life.

Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company, with strong relationships with associates and customers.

Join us on our journey.

FOR A LIFE FULFILLED.

Creating vacations that move you.

• 20,000+ Associates worldwide

Vacation Ownership

• 7 Iconic Brands
• Approximately 120 Vacation Ownership Resorts
• 700,000+ Owner families
• 90%+ Guest satisfaction score

Exchange & Third-Party Management

• More than 3,200 affiliated resorts in over 90 countries and territories