Licensed Team Lead: Optical Care & Lab Leader

Luxottica; Farmington (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Employee discounts

Health care benefits

Job summary

LensCrafters in Farmington, CT is seeking a Licensed Team Lead to deliver exceptional customer service and lead store operations in collaboration with optical and lab teams. Responsibilities include guiding associates, assisting customers with eyewear selections, and maintaining high standards for lenses and fittings.

The role requires a valid state Opticianry license, strong retail experience, and leadership abilities.

Qualifications

• High school diploma or equivalent required.
• Current and valid state Opticianry license required.

Responsibilities

• Provide unsurpassed customer service in retail eyewear.
• Assist customers with lens selections and product recommendations.
• Serve as a responsible alternate store key holder.
• Perform lens measurements and adjustments as needed.
• Ensure lab processes (if applicable) meet optical standards and customer requirements.

Skills

Customer service

Sales skills

Interpersonal skills

Leadership

Problem solving

Basic math

Cash handling

Training

Communication

Education

HS diploma/GED

State Opticianry license

Tools

Cash register

Computers & calculators

Edging & mounting equipment

Optical measurement tools

Job description

LensCrafters in Farmington, CT is seeking a Licensed Team Lead to deliver exceptional customer service and lead store operations in collaboration with optical and lab teams. Responsibilities include guiding associates, assisting customers with eyewear selections, and maintaining high standards for lenses and fittings.

The role requires a valid state Opticianry license, strong retail experience, and leadership abilities.