Licensed Pre-Need Funeral Director & Community Advisor

NorthStar Memorial Group; North Olmsted (OH); On-site; USD 45,000 - 95,000; Full time

Job summary

NorthStar Memorial Group is looking for a dynamic, licensed Pre-Need Funeral Director to join their team at Sunset Memorial Park in North Olmsted, Ohio. This role involves generating pre-need sales for cemetery property, services, and merchandise while educating families on their options.

The ideal candidate will possess a Funeral Director License and demonstrate exceptional customer service skills. The position offers a salary range of $45,000 to $95,000, with a commitment to rewarding individual efforts.

Qualifications

• Valid driver’s license and a satisfactory driving record.
• Must have reliable transportation.
• Knowledge of current federal, state, and local regulations related to the cemetery and funeral industry.

Responsibilities

• Build relationships in the community to educate families in pre-planning.
• Set appointments and give presentations on pre-planning options.
• Provide professional park tours of locations.
• Complete paperwork timely and accurately.
• Track sales activity and ratios to assess improvement.
• Use CRM for tracking contacts and follow-ups.
• Communicate with customers about product needs.
• Deliver world-class customer service with a positive attitude.

Skills

Customer service

Sales

Community relationship building

Time management

Education

Current Funeral Director License issued in Ohio

Job description

NorthStar Memorial Group is looking for a dynamic, licensed Pre-Need Funeral Director to join their team at Sunset Memorial Park in North Olmsted, Ohio. This role involves generating pre-need sales for cemetery property, services, and merchandise while educating families on their options.

The ideal candidate will possess a Funeral Director License and demonstrate exceptional customer service skills. The position offers a salary range of $45,000 to $95,000, with a commitment to rewarding individual efforts.