Licensed Plumber (Sussex)

Cardinal Heating, Cooling, Plumbing, & Electric; Sussex (WI); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Relocation assistance

Incentive Pay + Base Hourly

Medical Insurance

Dental Insurance

Life insurance

401K

Uniform allowance

Paid Continuing Education

Holiday Pay

PTO

Stocked truck & fuel card

Phone reimbursement

New technology access

Job summary

Cardinal Heating, Cooling, Plumbing & Electric in Southern Wisconsin seeks a Licensed Plumber with 3+ years residential service experience to join our team. You’ll diagnose and repair plumbing systems, install fixtures, and educate customers while delivering top‑tier service in a fast‑paced environment.

We offer relocation assistance options, incentive pay plus base hourly, medical and dental coverage, 401K with a 4% match, uniform allowance, paid CE, holiday pay, PTO, stocked truck and fuel

Qualifications

• 3+ years of residential plumbing service experience.
• Strong knowledge of residential plumbing systems and local codes.
• Proven fixture installation, leak detection, water heaters, and drain system experience.
• Commitment to continued education and professional growth.
• Clean driving record and high integrity.

Responsibilities

• Understand residential plumbing systems to troubleshoot and diagnose issues.
• Perform repairs, replacements, and installations with quality workmanship.
• Educate customers with options and recommendations for repairs and improvements.
• Assist customers with financing options and maintenance plans.
• Test systems for functionality and leaks after repairs.
• Maintain professional appearance and well-stocked service vehicle.
• Mentor apprentices and junior technicians when appropriate.
• Complete invoices and paperwork accurately and timely.

Skills

Residential plumbing

Customer service

Communication

Education

Journeyman/Master Plumber licensure

Job description

At Cardinal Heating, Cooling, Plumbing & Electric, great companies are built by great people. For more than 40 years, Cardinal has served Southern Wisconsin while building a people-first culture where employees feel valued, supported, and empowered to grow. We invest in our team through training, development, and real opportunities for advancement, with a strong focus on promoting from within. With competitive benefits, a collaborative environment, and an exciting growth trajectory, Cardinal is a place where talented people can build a meaningful career and grow alongside a company that’s going places.

You didn’t earn your license to be just another number. We’re looking for a Licensed Plumber who wants steady Local work, great customers, and a company that backs them in the field. If residential service and install is your wheelhouse, this is a place where your skills - and your license - really matter.

BENEFITS:

• Not local? Let’s talk-relocation assistance may be an option.
• Incentive Pay + Base Hourly Pay!
• Medical Insurance:
  • Health: 50% of the premium is covered by Cardinal.
  • Dental: 50% of the premium is covered by Cardinal.
  • Life insurance: $10,000 is covered by Cardinal.
• 401K with a 4% Company Match.
• Uniform allowance.
• Paid Continuing Education.
• Holiday Pay & PTO.
• Fully stocked truck and fuel card.
• Phone reimbursement.
• New technology, including iPad & access to integrated software.
  

RESPONSIBILITIES:

• Understand residential plumbing systems to accurately troubleshoot and diagnose plumbing issues.
• Perform plumbing repairs, diagnoses, replacements, and installations while ensuring quality workmanship.
• Physically capable of working in crawlspaces, attics, and other confined areas when necessary.
• Educate customers and provide detailed options and recommendations for repairs and system improvements.
• Assist customers in selecting financing options and maintenance plans that fit their needs.
• Properly test systems for functionality and leaks after completing repairs.
• Hold yourself accountable for delivering exceptional customer service and achieving performance goals.
• Present yourself professionally to earn repeat business and customer referrals.
• Work closely with customer service and dispatch teams to ensure an outstanding customer experience.
• Maintain a clean, organized job site, appearance, and a properly stocked service vehicle.
• Participate actively in company training, meetings, and development opportunities.
• Mentor and support apprentices and junior technicians when appropriate.
• Complete invoices, documentation, and paperwork accurately and in a timely manner.

QUALIFICATIONS:

• Have the proper certifications and/or licensure (Journeyman, Restricted or Master Plumber) - Licensed Plumber
• Three (3)+ years of residential plumbing service experience.
• Strong knowledge of residential plumbing systems and local plumbing codes.
• Proven experience with fixture installation, leak detection, repairs, water heaters, and drain systems.
• Commitment to continued education and professional growth.
• Clean and safe driving record.
• Highly organized with exceptional follow-through skills.
• Strong verbal and written communication abilities.
• High integrity and the ability to build trust and rapport with customers.
• Strong desire to continuously improve and grow professionally.Competitive, self-motivated individual who also enjoys contributing to a team environment.

OUR CORE VALUES:

• Teamwork: Support the growth & development of team members to achieve personal & professional success
• Forward Thinking: Continuously educating ourselves to exceed the industry standard
• Customer First: Going the extra mile to exceed expectations
• Do What’s Right: Uphold the highest standards of honesty & integrity
• Committed to Excellence: Focused on results & value high performance

Cardinal Heating & Air Conditioning, Inc. is an equal-opportunity employer.