Licensed Plumber (Sussex)

Cardinal Heating, Cooling, Plumbing & Electric; Delaware; On-site; GBP 49,000 - 68,000; Full time

Benefits offered by this job

Relocation assistance

Incentive Pay

Medical Insurance

Dental Insurance

Life insurance

401K with company match

Uniform allowance

Paid Continuing Education

Holiday Pay & PTO

Fully stocked truck & fuel card

Phone reimbursement

iPad & integrated software

Job summary

Cardinal Heating, Cooling, Plumbing & Electric is seeking a Licensed Plumber to provide residential plumbing service and installations. You will troubleshoot, repair, and replace fixtures, water heaters, and drain systems while ensuring top-quality workmanship.

You will work in various spaces, educate customers, and help them choose financing options and maintenance plans. The role includes ongoing training and opportunities for advancement within the team.

Qualifications

• Have the proper certifications and/or licensure (Journeyman, Restricted or Master Plumber) - Licensed Plumber
• Three (3)+ years of residential plumbing service experience.
• Strong knowledge of residential plumbing systems and local plumbing codes.
• Proven experience with fixture installation, leak detection, repairs, water heaters, and drain systems.
• Commitment to continued education and professional growth.
• Clean and safe driving record.
• Highly organized with exceptional follow-through skills.
• Strong verbal and written communication abilities.
• High integrity and the ability to build trust and rapport with customers.
• Strong desire to continuously improve and grow professionally.
• Competitive, self-motivated individual who also enjoys contributing to a team environment.

Responsibilities

• Understand residential plumbing systems to accurately troubleshoot and diagnose plumbing issues.
• Perform plumbing repairs, diagnoses, replacements, and installations while ensuring quality workmanship.
• Physically capable of working in crawlspaces, attics, and other confined areas when necessary.
• Educate customers and provide detailed options and recommendations for repairs and system improvements.
• Assist customers in selecting financing options and maintenance plans that fit their needs.
• Properly test systems for functionality and leaks after completing repairs.
• Hold yourself accountable for delivering exceptional customer service and achieving performance goals.
• Present yourself professionally to earn repeat business and customer referrals.
• Work closely with customer service and dispatch teams to ensure an outstanding customer experience.
• Maintain a clean, organized job site, appearance, and a properly stocked service vehicle.
• Participate actively in company training, meetings, and development opportunities.
• Mentor and support apprentices and junior technicians when appropriate.
• Complete invoices, documentation, and paperwork accurately and in a timely manner.

Skills

Licensed Plumber

Residential plumbing

Customer service

Problem solving

Job description

At Cardinal Heating, Cooling, Plumbing & Electric, great companies are built by great people. For more than 40 years, Cardinal has served Southern Wisconsin while building a people-first culture where employees feel valued, supported, and empowered to grow. We invest in our team through training, development, and real opportunities for advancement, with a strong focus on promoting from within. With competitive benefits, a collaborative environment, and an exciting growth trajectory, Cardinal is a place where talented people can build a meaningful career and grow alongside a company that’s going places.

You didn’t earn your license to be just another number. We’re looking for a Licensed Plumber who wants steady Local work, great customers, and a company that backs them in the field. If residential service and install is your wheelhouse, this is a place where your skills - and your license - really matter.

Benefits

• Not local? Let's talk-relocation assistance may be an option.
• Incentive Pay + Base Hourly Pay!
• Medical Insurance:
  • Health: 50% of the premium is covered by Cardinal.
  • Dental: 50% of the premium is covered by Cardinal.
  • Life insurance: $10,000 is covered by Cardinal.
• 401K with a 4% Company Match.
• Uniform allowance.
• Paid Continuing Education.
• Holiday Pay & PTO.
• Fully stocked truck and fuel card.
• Phone reimbursement.
• New technology, including iPad & access to integrated software.
  

Responsibilities

• Understand residential plumbing systems to accurately troubleshoot and diagnose plumbing issues.
• Perform plumbing repairs, diagnoses, replacements, and installations while ensuring quality workmanship.
• Physically capable of working in crawlspaces, attics, and other confined areas when necessary.
• Educate customers and provide detailed options and recommendations for repairs and system improvements.
• Assist customers in selecting financing options and maintenance plans that fit their needs.
• Properly test systems for functionality and leaks after completing repairs.
• Hold yourself accountable for delivering exceptional customer service and achieving performance goals.
• Present yourself professionally to earn repeat business and customer referrals.
• Work closely with customer service and dispatch teams to ensure an outstanding customer experience.
• Maintain a clean, organized job site, appearance, and a properly stocked service vehicle.
• Participate actively in company training, meetings, and development opportunities.
• Mentor and support apprentices and junior technicians when appropriate.
• Complete invoices, documentation, and paperwork accurately and in a timely manner.

QUALIFICATIONS:

• Have the proper certifications and/or licensure (Journeyman, Restricted or Master Plumber) - Licensed Plumber
• Three (3)+ years of residential plumbing service experience.
• Strong knowledge of residential plumbing systems and local plumbing codes.
• Proven experience with fixture installation, leak detection, repairs, water heaters, and drain systems.
• Commitment to continued education and professional growth.
• Clean and safe driving record.
• Highly organized with exceptional follow-through skills.
• Strong verbal and written communication abilities.
• High integrity and the ability to build trust and rapport with customers.
• Strong desire to continuously improve and grow professionally.
• Competitive, self-motivated individual who also enjoys contributing to a team environment.

Our Core Values

• Teamwork: Support the growth & development of team members to achieve personal & professional success
• Forward Thinking: Continuously educating ourselves to exceed the industry standard
• Customer First: Going the extra mile to exceed expectations
• Do What's Right: Uphold the highest standards of honesty & integrity
• Committed to Excellence: Focused on results & value high performance

Ready to build your skills and advance your career with a team that values its people and customers? Visit www.cardinalhvac.com to learn more.

Cardinal Heating & Air Conditioning, Inc. is an equal-opportunity employer.