Licensed Personal Lines CSR - Flexible, Supportive, Growth

Chan Wright Insurance Agency; Pennsylvania; On-site; USD 36,000 - 52,000; Full time

Job summary

Chan Wright Insurance Agency is seeking a licensed Personal Lines Customer Service Representative to join our full-time team in a supportive, quota-free environment. You will handle calls, policy changes, renewals, and billing while delivering friendly, client-focused service.

Experience with auto, home, business and life insurance is preferred; ERIE knowledge is a bonus. There is room to grow income through life insurance sales and bonuses.

Qualifications

• Licensed Personal Lines CSR with strong personal lines experience.
• Strong work ethic, organized, friendly and caring.
• Comfortable with selling auto, home, business and life insurance.
• Opportunity to earn more income through life insurance sales and bonuses.

Responsibilities

• Answer phone calls and respond to client inquiries about policies and service needs.
• Process policy changes, endorsements, cancellations, and reinstatements.
• Review renewals, monitor expirations, and assist with remarketing accounts.
• Quote and rate new business and renewal policies; ERIE experience is a plus.
• Assist with claims processing and resolve billing and payment issues.
• Cross-sell and round out accounts with additional insurance products.

Skills

Quoting & Rating

Policy Review

Product Knowledge

Customer Service

Education

Property & Casualty License (NC, VA)

Life Insurance License (NC, VA)

Job description

Chan Wright Insurance Agency is seeking a licensed Personal Lines Customer Service Representative to join our full-time team in a supportive, quota-free environment. You will handle calls, policy changes, renewals, and billing while delivering friendly, client-focused service.

Experience with auto, home, business and life insurance is preferred; ERIE knowledge is a bonus. There is room to grow income through life insurance sales and bonuses.