Licensed Partnerships Account Manager

Figure Lending; San Francisco (CA); On-site; USD 96,000 - 145,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Employer-paid premiums for dependents

Company HSA, FSA, Dependent Care FSA

401(k) and commuter benefits

Employer-paid life and disability

11 holidays and PTO

Up to 12 weeks of paid family leave

Continuing education reimbursement

Job summary

Figure Technology Solutions, Inc. is seeking a Licensed Partnerships Account Manager to be the primary contact for key private-label lending partners across mortgage, banking, and fintech.

You will manage strategic relationships, track performance, translate data into recommendations, and guide partners through initiatives and integrations to drive growth. You will lead partner touchpoints, including QBRs, escalations, and roadmap discussions, while maintaining operational rigor and helping

Qualifications

• 3+ years of enterprise customer success or account management experience.
• High technical aptitude with the ability to learn Figure’s applications and mortgage workflows.
• Strong written and verbal communication, presentation skills, and relationship-building.
• Solutions-oriented mindset with the ability to translate data into insights.
• Proven success achieving and exceeding targets.
• Strong organizational skills with attention to detail.
• Able to travel up to 15%.

Responsibilities

• Manage relationships with private-label lending partners across mortgage, banking and fintech.
• Track and interpret performance metrics to identify trends and opportunities.
• Collaborate with finance, legal, product, marketing, credit and technical teams.
• Guide partners through integration, implementation and adoption initiatives.
• Lead QBRs and partner discussions tied to measurable outcomes.
• Act as trusted advisor for partner leadership with strategic recommendations.
• Support escalations and coordinate with internal teams to resolve issues.
• Identify opportunities to increase engagement, expand use cases and revenue.
• Maintain CRM hygiene and clear partner documentation.

Skills

Enterprise CS

Relationship mgmt

Account management

CRM proficiency

Data interpretation

Communication skills

Travel readiness

Tools

CRM

Job description

Figure Technology Solutions, Inc. (Nasdaq: FIGR; OPEN: FGRS) is the leading blockchain-native capital marketplace for the origination, funding, sale and trading of tokenized assets. More than 480 partners use its loan origination system and capital marketplace. Collectively, Figure and its partners have originated over $30 billion of loans to date, among other products. The fastest growing components are Figure Connect, its credit marketplace, and Democratized Prime, Figure’s on-chain lend-borrow marketplace. Figure’s ecosystem also includes DART (Digital Asset Registry Technology) for asset custody and lien perfection, and $YLDS, a yield-bearing stablecoin registered with the SEC as a security under the Securities Act of 1933.
Figure is the market leader in real-world asset (RWA) tokenization. The company has received triple-A ratings from S&P and Moody’s on multiple loan securitizations, the first of its kind for blockchain finance.
We’re proud to be recognized as one of Forbes’ Top 50 Fintech Companies and CNBC’s World’s Top Fintech Companies.

As the Licensed Partnerships Account Manager, you will be the primary point of contact for key private-label lending partners across the mortgage, banking, and fintech sectors. In this role, you will manage strategic partner relationships, track performance, and identify opportunities to expand adoption, engagement, and volume across Figure platforms. You will translate data and insights into meaningful recommendations, guide partners through initiatives and integrations, and collaborate cross-functionally to support execution, resolve issues, and drive growth. You will lead partner touchpoints, including QBRs, escalations, and roadmap discussions, while maintaining strong operational rigor and helping partners achieve measurable results.

What You’ll Do

• Manage relationships with key private-label lending partners across mortgage, banking, and fintech
• Track and interpret performance metrics to identify trends, opportunities, and risks
• Collaborate with finance, legal, product, marketing, credit, and technical teams to support partner needs
• Guide partners through integration, implementation, and ongoing adoption initiatives
• Lead QBRs and partner discussions that clearly tie goals to measurable outcomes
• Serve as a trusted advisor for partner leadership, providing insights and strategic recommendations
• Support escalations and coordinate with internal teams to drive resolutions
• Identify opportunities to increase engagement, expand use cases, and grow revenue
• Maintain strong CRM hygiene, operational consistency, and clear partner documentation
• Represent partnerships at events and leverage industry touchpoints to strengthen relationships

What We Look For

• 3+ years of experience in enterprise customer success, relationship management, or account management
• High technical aptitude with the ability to learn Figure’s applications and understand mortgage-related workflows
• Strong written and verbal communication, presentation skills, and relationship-building ability
• Solutions-oriented mindset with the ability to translate data into actionable insights
• Proven success achieving and exceeding performance targets
• Strong organizational skills with excellent attention to detail
• Comfort working in a fast-paced, evolving environment with multiple priorities
• Operational rigor with strong CRM discipline and dependable follow-through
• Ability to travel up to 15%
• Plus: experience in mortgage, blockchain, and/or fintech environments
• Adhere to all company security policies and data handling procedures.
• Complete mandatory security awareness training within required timeframes.
• Promptly report any suspected security incidents or suspicious activity to the Security team.
• Base Compensation Range: $96,400 - $144,600/yr
• Company equity in the form of RSUs

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

• Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
• Employer-paid life and disability insurance
• 11 observed holidays and PTO plan
• Up to 12 weeks of paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information.By submitting your application, you are agreeing andacknowledgingthat you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Voluntary Self-Identification

As set forth in Figure Lending’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.