Licensed Partnerships Account Manager

Figure; United States; À distance; USD 76 000 - 95 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vision insurance

Dental insurance

Company 401k

Commuter benefits

Life insurance

Paid holidays

Paid family leave

Education reimbursement

Résumé du poste

Figure, a leading blockchain-based financial platform, is hiring a Licensed Partnerships Account Manager in the United States. You will own strategic partner relationships in mortgage, banking, and fintech, interpret performance data, and guide end-to-end integrations while coordinating with multiple internal teams to drive growth and measurable outcomes.

You will lead partner touchpoints, including QBRs and escalations, maintain CRM hygiene, and seek opportunities to expand use cases and

Qualifications

• 3+ years of experience in enterprise customer success, relationship management, or account management.
• Strong written and verbal communication, presentation skills, and relationship-building ability.
• Solutions-oriented mindset with the ability to translate data into actionable insights.

Responsabilités

• Manage relationships with key private-label lending partners across mortgage, banking, and fintech
• Track and interpret performance metrics to identify trends, opportunities, and risks
• Collaborate with finance, legal, product, marketing, credit, and technical teams to support partner needs
• Guide partners through integration, implementation, and ongoing adoption initiatives
• Lead QBRs and partner discussions that clearly tie goals to measurable outcomes
• Serve as a trusted advisor for partner leadership, providing insights and strategic recommendations
• Support escalations and coordinate with internal teams to drive resolutions
• Identify opportunities to increase engagement, expand use cases, and grow revenue
• Maintain strong CRM hygiene, operational consistency, and clear partner documentation
• Represent partnerships at events and leverage industry touchpoints to strengthen relationships

Connaissances

Enterprise customer success

Relationship management

Account management

CRM discipline

Data interpretation

Outils

Salesforce

CRM

Description du poste

About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain.

We re proving that blockchain isn t just theory - it s powering real products used by hundreds of thousands of consumers and institutions.

By combining blockchain s transparency and efficiency with AI-driven automation, we ve reimagined how loans are originated, funded, and traded in secondary markets.

From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S.

Figure s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.

We re proud to be recognized as one of Forbes Most Innovative Fintech Startups in 2025 and Fast Company s Most Innovative Companies in Finance and Personal Finance.

About the Role As the Licensed Partnerships Account Manager, you will be the primary point of contact for key private-label lending partners across the mortgage, banking, and fintech sectors. In this role, you will manage strategic partner relationships, track performance, and identify opportunities to expand adoption, engagement, and volume across Figure platforms. You will translate data and insights into meaningful recommendations, guide partners through initiatives and integrations, and collaborate cross-functionally to support execution, resolve issues, and drive growth. You will lead partner touchpoints, including QBRs, escalations, and roadmap discussions, while maintaining strong operational rigor and helping partners achieve measurable results.

What You’ll Do

• Manage relationships with key private-label lending partners across mortgage, banking, and fintech
• Track and interpret performance metrics to identify trends, opportunities, and risks
• Collaborate with finance, legal, product, marketing, credit, and technical teams to support partner needs
• Guide partners through integration, implementation, and ongoing adoption initiatives
• Lead QBRs and partner discussions that clearly tie goals to measurable outcomes
• Serve as a trusted advisor for partner leadership, providing insights and strategic recommendations
• Support escalations and coordinate with internal teams to drive resolutions
• Identify opportunities to increase engagement, expand use cases, and grow revenue
• Maintain strong CRM hygiene, operational consistency, and clear partner documentation
• Represent partnerships at events and leverage industry touchpoints to strengthen relationships

What We Look For

• 3+ years of experience in enterprise customer success, relationship management, or account management
• High technical aptitude with the ability to learn Figure s applications and understand mortgage-related workflows
• Strong written and verbal communication, presentation skills, and relationship-building ability
• Solutions-oriented mindset with the ability to translate data into actionable insights
• Proven success achieving and exceeding performance targets
• Strong organizational skills with excellent attention to detail
• Comfort working in a fast-paced, evolving environment with multiple priorities
• Operational rigor with strong CRM discipline and dependable follow-through
• Ability to travel up to 15%
• Plus: experience in mortgage, blockchain, and/or fintech environments

Salary

Salary $76,000-$95,000 base salary + 30% variable commission (OTE $98,800-$123,500/yr)

Company equity in the form of RSUs

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information.

By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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