Licensed Optician Team Lead

Luxottica; Morrow (GA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

Luxottica is seeking a Licensed Team Lead in Morrow, Georgia to provide exceptional service to customers and patients in the optical retail environment. The role includes managing key optical and lab processes, ensuring customer satisfaction, and providing expertise on lens choices.

Qualified candidates will hold a current Opticianry license and possess strong retail and optical experience, along with excellent interpersonal skills. Benefits include competitive pay, healthcare, retirement savings, and employee discounts.

Qualifications

• Current & valid state Opticianry license required.
• Strong optical & retail experience necessary.
• Basic optics knowledge and optical measurement experience essential.

Responsibilities

• Ensure the LensCrafters team provides unsurpassed customer service.
• Adjust and/or repair eyewear as needed.
• Custom fits glasses & precisely place prescription in lenses.

Skills

Optical & retail experience

Strong inter-personal skills

Sales skills

Problem solving ability

Leadership & training experience

Basic math skills

Education

HS diploma/GED

Current & valid state Opticianry license

Tools

Optical machinery/instruments

Job description

General Function

The Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.

Major Duties and Responsibilities

While Working in Retail

• Ensure the LensCrafters team provides unsurpassed Customer Service
• Assists customers with selections, provides recommendations, assists sales associates
• Serves as a responsible alternate store key holder

Under current & valid state Opticianry license performs the following: provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescription, adjust and/or repair eyewear as needed, present & dispense eyewear, performs accurate digital measurements.

While Working in Lab, if Applicable

• Custom fits glasses & precisely place prescription in lenses
• Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
• Ensures finished eyewear meets optical standards & customer requirements
• Creates a safe working environment for all, demonstrates safe work practices
• Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

Basic Qualifications

• HS diploma/GED
• Current & valid state Opticianry license
• Strong optical & retail experience
• Knowledge of current optical theory & merchandise
• Strong inter-personal skills
• Strong basic math skills
• Sales skills
• Problem solving ability
• Familiarity with cash register, computers & calculators
• Leadership & training experience
• Edging & mounting experience
• Basic optics knowledge & optical measurement experience

Preferred Qualifications

• State licensure (if applicable) &/or ABO Certification in non-licensed states
• LensCrafters Final Eyewear Inspector Certification
• Optical machinery/instruments experience
• AccuFit Digital Measurement System certification
• Knowledge of current store merchandise & lens options

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.