Licensed Optician - Saugus, MA - LensCrafters

LensCrafters; Saugus (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in optical retail seeks a Licensed Optician to join their dynamic team in Saugus, MA. This role is pivotal in enhancing customer experiences by providing expert optical knowledge and personalized service. You'll be responsible for fitting eyewear, managing prescriptions, and utilizing technology to meet customer needs. With a commitment to diversity and high-quality service, this company offers an engaging environment where your skills will shine. If you have a passion for improving vision and a knack for customer interaction, this opportunity is perfect for you.

Benefits

Health care benefits

Retirement plans

Paid time off

Employee discounts

Qualifications

• Must have a state license and optical dispensing experience.
• Strong customer service and communication skills are essential.

Responsibilities

• Greet customers and set expectations for service.
• Custom fit glasses and accurately place prescriptions in lenses.
• Manage multiple tasks efficiently while ensuring customer satisfaction.

Skills

Optical dispensing experience

Customer service skills

Communication skills

Basic math skills

Familiarity with POS systems

Education

High School diploma or equivalent

State Licensure

Tools

POS systems

Tablets

Calculators

Job description

Licensed Optician - Saugus, MA - LensCrafters

Join our team as a Licensed Optician at LensCrafters in Saugus, MA. We are passionate about improving vision and welcoming individuals from diverse backgrounds to contribute to our mission.

Position Details

Type: Full-Time

Requisition ID: 876714

Store Number: 000866

About Us

LensCrafters, part of Luxottica, is North America's largest optical retailer with over 1,000 stores. We focus on delivering high-quality eyewear and exceptional customer service to establish ourselves as the premier destination for vision needs.

Key Responsibilities

• Greet customers and set expectations for service
• Custom fit glasses and precisely place prescriptions in lenses
• Serve as a leader in optical knowledge
• Take and record measurements; adjust and fit eyewear accurately
• Assist with complex product needs and prescriptions
• Utilize technology effectively while maintaining product knowledge
• Address root causes of issues proactively and ensure customer satisfaction
• Manage multiple tasks efficiently and prioritize effectively
• Maintain store appearance and safety standards
• Adhere to company policies regarding discounts, promotions, and inventory

Qualifications

Basic

• High School diploma or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service and communication skills
• Knowledge of current store merchandise and fashion trends
• Basic math skills and familiarity with POS systems, tablets, and calculators
• Willingness to embrace new technology and change

Preferred

• Previous retail and customer service experience

Additional Information

Compensation is based on various factors including experience and location. Benefits may include health care, retirement plans, paid time off, and employee discounts. Reasonable accommodations are available upon request for applicants with disabilities.

Equal Opportunity Employment

We are committed to diversity and equal opportunity. All qualified applicants will receive consideration without regard to race, gender, age, disability, or other protected characteristics.