Licensed Optician - Saugus, MA - LensCrafters

Luxottica; Saugus (MA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in vision care is seeking a Licensed Optician to join their dynamic team in Saugus. This role offers the opportunity to enhance your skills in customer service and optical dispensing while contributing to a team dedicated to providing exceptional vision care. As a Licensed Optician, you'll be instrumental in delivering high-quality eyewear and legendary service, ensuring customer satisfaction is at the forefront of your efforts. This position not only allows for personal growth in the optical industry but also offers a competitive rewards package, making it an exciting opportunity for those passionate about helping others see better.

Benefits

Health Care

Retirement Savings

Paid Time Off/Vacation

Employee Discounts

Competitive Bonus Plan

Qualifications

• High School diploma and state licensure required.
• Optical dispensing experience and strong customer service skills needed.

Responsibilities

• Welcome customers and set expectations for service.
• Fit glasses and ensure prescriptions are accurately placed in lenses.
• Maintain store appearance and adhere to company policies.

Skills

Customer Service Skills

Optical Dispensing Experience

Strong Basic Math Skills

Selling Skills

Knowledge of Current Fashion Trends

Education

High School Graduate or Equivalent

State Licensure

Tools

POS Systems

iPAD/Tablet

Computers

Job description

Licensed Optician - Saugus, MA - LensCrafters

At LensCrafters, we're passionate about bringing people better sight. By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

LensCrafters is the largest optical retailer in North America with 1,000+ stores. As part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high-quality eyewear which exceeds our customers’ expectations.

MAJOR DUTIES & RESPONSIBILITIES

1. Welcome all customers, set expectations with customers.
2. Custom fit glasses and precisely place prescription in lenses.
3. Act as a leader in optical acumen.
4. Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs.
5. Assist team with complex product needs and prescriptions.
6. Accurate and thorough use of technology despite time pressure and customer volume; exceptional product knowledge, use of appropriate tools.
7. Proactive, explore root cause of issues, forward-thinking, ensure customers are satisfied and expectations are exceeded, solution-driven.
8. Ability to multi-task, prioritize and manage time with competing priorities.
9. Strive to achieve exceptional results on Brand KPIs and competencies.
10. Take pride in store appearance, help to keep store clean, attractive and organized.
11. Inform management of safety opportunities; demonstrate safe work practices.
12. Resourceful, self-motivated with a desire for continual learning, improvement and results.
13. Adhere to company policies and procedures, including discounts, promotions and inventory management.

BASIC QUALIFICATIONS

1. High School graduate or equivalent.
2. State Licensure.
3. Optical dispensing experience.
4. Strong customer service skills: communicator, listener and team builder.
5. Knowledge of current store merchandise.
6. Strong basic math skills.
7. Awareness of current fashion trends.
8. Selling skills – ability to use and carry an iPAD/tablet.
9. Familiarity with POS, computers and calculators.
10. Embrace new technology and change.

PREFERRED QUALIFICATIONS

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law.