Licensed Optician: Precision Eyewear & Service

Certification TOGAF; New York (NY); On-site; USD 34,000 - 54,000; Full time

Job summary

LensCrafters in New York is seeking a Licensed Optician to deliver exceptional eyewear experiences. You will fit glasses precisely, record measurements, and ensure prescriptions meet high standards while upholding brand value and customer satisfaction.

The role requires state licensure and optical dispensing experience, with strong communication, math skills, and a passion for fashion trends. This on-site position offers opportunities to lead in optical acumen and contribute to store performance.

Qualifications

• State licensure required.
• Optical dispensing experience.
• High School graduate or equivalent.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPad/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assist team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Strong customer service

Selling with iPAD/tablet

POS & calculators

Fashion trend awareness

Math skills

Merchandise knowledge

Embrace new technology

Education

High School diploma or equivalent

State Licensure

Tools

iPad/tablet

POS systems

Job description

LensCrafters in New York is seeking a Licensed Optician to deliver exceptional eyewear experiences. You will fit glasses precisely, record measurements, and ensure prescriptions meet high standards while upholding brand value and customer satisfaction.

The role requires state licensure and optical dispensing experience, with strong communication, math skills, and a passion for fashion trends. This on-site position offers opportunities to lead in optical acumen and contribute to store performance.