Licensed Optician — Precision Eyewear & Customer Care

Luxottica; Evanston (IL); On-site; USD 226,000 - 324,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Paid time off

Job summary

For Eyes in Chicago region is seeking a Licensed Optician to deliver brand value and expertly fit eyewear for our customers. You will greet customers, take measurements, and ensure prescription accuracy while delivering legendary service.

Join EssilorLuxottica's For Eyes, a nationwide retailer, and benefit from comprehensive training, competitive pay, and employee discounts. Nearest major market Chicago.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.

Responsibilities

• Greets all customers with a warm welcome right away, exchanges names, & ensures they know what to expect.
• Custom fits glasses & precisely places prescription in lenses.
• Acts as a leader in optical acumen that provides a voice for associates.
• Takes & records measurements, adjusts or fits eyewear correctly, thorough & exact in details; ensures finished eyewear meets standards & customer requirements.
• Attracts new customers.
• Explores the needs & priorities of customers by asking open ended questions.
• Is attentive to details, asks follow up questions for clarity, reads verbal/non-verbal cues; reviews prescriptions & identifies special needs.
• Assists co-workers with difficult or complex areas of product needs & prescriptions.
• Utilizes store tools & adheres to Brand Store Commitments.
• Performs work accurately & thoroughly utilizing all technology despite time pressure & customer volume. Demonstrates superior product knowledge; takes the initiative to accurately describe the features & benefits of various lenses & frames using appropriate tools. Reinforces customers’ final selection.

Skills

Customer service

Communication

Teamwork

Selling skills

Basic math

Fashion awareness

iPad/tablet usage

Education

High School diploma or equivalent

State Licensure

Tools

POS systems

Computers

Calculators

Job description

For Eyes in Chicago region is seeking a Licensed Optician to deliver brand value and expertly fit eyewear for our customers. You will greet customers, take measurements, and ensure prescription accuracy while delivering legendary service.

Join EssilorLuxottica's For Eyes, a nationwide retailer, and benefit from comprehensive training, competitive pay, and employee discounts. Nearest major market Chicago.