Licensed Optician: Patient Care & Growth

America; Los Angeles (CA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

401k retirement savings with company

Flex Spending Account

Paid Time Off & Company Holidays

Parental leave

Employee eyewear discount

Overtime pay when applicable

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best, part of National Vision, is seeking an Optician in Los Angeles to provide exceptional patient care while driving store performance. You will assist with eyeglass and contact lens dispensing, train customers, and maintain records to ensure accurate orders.

The role emphasizes strong customer service, clear communication, and the ability to meet sales goals within a busy retail environment. Experience in optics and a state dispensing license are required.

Qualifications

• Hold an active dispensing license as required by the state.
• 3+ years related experience or training.
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Customer service

Communication

Sales skills

Organization

Education

Active dispensing license (state)

Job description

America’s Best, part of National Vision, is seeking an Optician in Los Angeles to provide exceptional patient care while driving store performance. You will assist with eyeglass and contact lens dispensing, train customers, and maintain records to ensure accurate orders.

The role emphasizes strong customer service, clear communication, and the ability to meet sales goals within a busy retail environment. Experience in optics and a state dispensing license are required.