Licensed Optician — Patient Care, Sales & Growth

National Vision, Inc.; Sterling (VA); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

401k retirement savings with company '

Flexible Spending Account

Generous Paid Time Off

Parental leave

Employee eyewear discount

Overtime pay when applicable

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best, part of National Vision, is hiring an Optician to help customers see and feel their best by dispensing eyewear and training on contact lenses. You will deliver outstanding service, meet store goals, maintain accurate patient records, manage orders, and mentor Apprentices while upholding safety and quality standards in a busy retail setting.

You’ll participate in merchandising, inventory control, and ensure a clean, organized environment.

Qualifications

• Active dispensing license as required by the state.
• 3+ years related experience or training.
• Strong customer service and clear communication abilities.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Customer service

Sales

Communication

Multitasking

Education

Dispensing license (state)

Job description

America’s Best, part of National Vision, is hiring an Optician to help customers see and feel their best by dispensing eyewear and training on contact lenses. You will deliver outstanding service, meet store goals, maintain accurate patient records, manage orders, and mentor Apprentices while upholding safety and quality standards in a busy retail setting.

You’ll participate in merchandising, inventory control, and ensure a clean, organized environment.