Licensed Optician - Patient Care & Frame Expert

America's Best Contacts & Eyeglasses; Buffalo (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k retirement savings with company 4

Flex Spending Account

Generous Paid Time Off & Company Wars

Parental leave

Employee eyewear discount

Overtime pay when applicable

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best Contacts & Eyeglasses in Buffalo, NY is hiring an Optician to dispense eyeglasses and contact lenses with training on insertion/removal, while delivering friendly service.

You will maintain patient records, support store goals, mentor Apprentice Opticians where permitted, and uphold safety and quality standards in a fast-paced retail environment. Competitive pay and benefits offered.

Qualifications

• Hold an active dispensing license as required by the state.
• 3+ years related experience or training (required).
• Previous retail experience (preferred).
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Customer service

Communication

Sales skills

Multitasking

Organizational skills

Professionalism

Education

Dispensing license (state required)

Job description

America’s Best Contacts & Eyeglasses in Buffalo, NY is hiring an Optician to dispense eyeglasses and contact lenses with training on insertion/removal, while delivering friendly service.

You will maintain patient records, support store goals, mentor Apprentice Opticians where permitted, and uphold safety and quality standards in a fast-paced retail environment. Competitive pay and benefits offered.