Licensed Optician — Patient Care & Career Growth

America's Best; Falls Church (VA); Presencial; USD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & Dental Insurance

401k retirement savings with company 


Flex Spending Account

Generous Paid Time Off & Company HOLID

Parental leave

Employee eyewear discount

Overtime pay when applicable

Short- and Long-Term Disability

Life Insurance

College scholarship program

Descripción de la vacante

America’s Best in Falls Church, VA is hiring an Optician to deliver patient care while supporting store performance. You’ll assist customers with eyeglasses and contact lenses, including lens insertion and removal training, and help ensure accurate records and orders.

The role emphasizes strong customer service, clear communication, and the ability to meet sales goals in a busy retail setting. Previous retail experience is a plus, and mentorship for Apprentice Opticians may be available.

Formación

• Hold an active dispensing license as required by the state.
• 3+ years related experience or training (required).
• Previous retail experience (preferred).
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail‑minded, and able to multitask in a busy setting.

Responsabilidades

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Conocimientos

Customer service

Clear communication

Sales skills

Organized

Detail-oriented

Descripción del empleo

America’s Best in Falls Church, VA is hiring an Optician to deliver patient care while supporting store performance. You’ll assist customers with eyeglasses and contact lenses, including lens insertion and removal training, and help ensure accurate records and orders.

The role emphasizes strong customer service, clear communication, and the ability to meet sales goals in a busy retail setting. Previous retail experience is a plus, and mentorship for Apprentice Opticians may be available.