Licensed Optician – Customer Care & Career Growth

National Vision, Inc.; Bailey's Crossroads (VA); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

401k with company match

FSA

Paid time off

Parental leave

Eyewear discount

Disability insurance

Life insurance

College scholarship

Job summary

America’s Best in Bailey’s Crossroads, VA is seeking an Optician to dispense eyeglasses and contact lenses, deliver outstanding patient care, and support store performance.

You will train customers, maintain records, manage orders, uphold safety standards, and mentor Apprentice Opticians where permitted. Join a team offering competitive pay and benefits including a 401k, PTO, and growth opportunities.

Qualifications

• Active dispensing license required by state.
• 3+ years related experience or training.
• Strong customer service and clear communication abilities.
• Confident selling skills to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Customer service

Communication

Sales skills

Organization

Multitasking

Training

Education

Active dispensing license (state)

Job description

America’s Best in Bailey’s Crossroads, VA is seeking an Optician to dispense eyeglasses and contact lenses, deliver outstanding patient care, and support store performance.

You will train customers, maintain records, manage orders, uphold safety standards, and mentor Apprentice Opticians where permitted. Join a team offering competitive pay and benefits including a 401k, PTO, and growth opportunities.