Licensed Optician NC

Eyemart Express; North Carolina; On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading optical provider known for exceptional customer service and rapid growth. As a Licensed Optician, you'll play a vital role in helping patients select the perfect eyewear while ensuring precise measurements and fitting. This position offers the chance to work in a dynamic environment with a supportive team, where your contributions directly impact customer satisfaction and business success. If you're passionate about optics and have the necessary skills and licensure, this is an exciting opportunity to advance your career in a thriving company that values its employees and fosters professional growth.

Qualifications

• Experience in the optical industry and a current state license required.
• Excellent hand-eye coordination and fine motor skills are essential.

Responsibilities

• Assist patients in selecting eyeglass frames and lenses.
• Ensure accurate measurements for grinding and fitting lenses.
• Provide exceptional customer service and maintain patient files.

Skills

Customer Service

Optical Knowledge

Hand-Eye Coordination

Problem Solving

Time Management

Communication Skills

Multi-tasking

Education

High School Diploma or GED

Current State License

Tools

Point of Sale System

Basic Office Equipment

Small Manual Tools (screwdriver, pliers)

Job description

Career Opportunities with Eyemart Express

A great place to work.

Current job opportunities are posted here as they become available.

Are you looking for a career that will bring you “home?” A career with a company that has one of the absolute best store leadership teams on the planet?! Well, you just found it!

One of the nation’s TOP optical companies, Eyemart Express is seeking candidates with a current State License and an optical background for an optician position at one of our store locations. For nearly 30 years, Eyemart Express has been setting the pace and the standard when it comes to delivering an awesome customer experience along with great prices and the fastest service anywhere! We have full-service labs in every one of our stores! And we’re growing every year with new stores opening throughout the country. Your career growth potential is endless!

So, if you’re looking to join a company that leads the industry in service, quality & speed, and that is rapidly expanding to well over 200 stores, then Eyemart is the place for you! If you have the drive, the talent, along with the leadership experience in bringing teams together and exceeding goals, then we want to talk to you. Take a look at some of the things the role consists of and send us your resume today!

Job Description:

The Licensed Optician will primarily assist patients in selecting the eyeglass frames, lenses and lens coatings that best suit their needs. The Licensed Optician will also be responsible for ensuring the lab technicians have accurate measurements and prescription information for grinding, coating and fitting lenses to the frames. Once the glasses are complete, the Licensed Optician is responsible for dispensing the glasses to the patient.

In this specialized role, we are looking for candidates who already have their licensure to be a certified optician.

Duties and Responsibilities:

1. Provide exceptional customer service
2. Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges
3. Compute and process payment transactions/refunds using in-house Point of Sale system
4. Perform other administrative tasks as assigned
5. Process insurance claims
6. Maintain up-to-date knowledge of products
7. Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
8. Input customer information into computer system
9. Assess and interpret patient’s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products (i.e. frames, lens type, coatings)
10. Take necessary measurements (i.e. measuring the patient’s pupillary distance)
11. Prepare work order for lab ensuring all pertinent information is listed (i.e. patient information, prescription, lens size/type, measurements, special tinting or coating, etc.)
12. Pull correct lenses according to work order specifications
13. Inspect final product for accuracy; adjust completed glasses to fit patient using pliers, hands and heat if necessary to bend frames accordingly
14. Educate patient on how best to care for their glasses
15. Adjust/repair damaged frames, replace nose pads and missing screws
16. Price, stock and straighten merchandise

Education and Experience Requirements:

1. High School Diploma or GED
2. Experience working in the optical industry is required, as well as a current state License

Skills and Abilities:

1. Ability to stand for prolonged periods of time (up to 8 hours per day per scheduled shift)
2. Ability to occasionally stoop, bend, kneel, crouch, reach, and twist
3. Ability to lift, carry, push, and/or pull up to approximately 25 lbs
4. Must possess excellent hand-eye coordination and fine motor skills
5. Ability to operate basic office equipment
6. Ability to communicate clearly and concisely, both orally and in writing
7. Ability to correctly read and interpret prescription specifications and input into computer properly to ensure lenses are cut properly
8. Ability to multi-task
9. Ability to identify and solve problems, and facilitate problem solving
10. Time management skills - ability to prioritize and work quickly and efficiently when there are multiple customers to assist
11. Ability to deal with stressful situations such as dissatisfied customers
12. Ability to establish and maintain effective working relationships with fellow employees
13. Work is performed primarily in an indoor retail store setting
14. High level of interaction with general public
15. Work is independent and with patients
16. Environment is often fast-paced and deadline oriented
17. Work with small manual tools (screwdriver, pliers, etc.) on a regular basis
18. Some exposure to dusts, fumes, glass and/or plastic lens particulates, standard chemicals found in optical lab (some of which may be allergenic), metal alloy (solid and melted), moderately high levels of noise, fluorescent lighting, cleaning agents and electrical energy in the lab.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.