Optician I - 226

Keplr Vision; Belmont (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Unternehmen im Bereich Augenpflege sucht einen engagierten Mitarbeiter, der sich um die Bedürfnisse der Patienten kümmert. In dieser Rolle sind Sie dafür verantwortlich, Patienten über ihre Sehhilfen zu beraten und sicherzustellen, dass sie die bestmögliche Betreuung erhalten. Sie werden auch in der Lage sein, Ihre Fähigkeiten im Kundenservice weiterzuentwickeln und in einem dynamischen Umfeld zu arbeiten. Wenn Sie eine Leidenschaft für den Kundenservice haben und bereit sind, zu lernen, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• 0-3 Jahre Erfahrung im Kundenservice oder in der Optik.
• Fähigkeit, unter Druck zu arbeiten und mehrere Aufgaben zu bewältigen.

Responsibilities

• Patienten über ihre Korrekturgläser informieren und beraten.
• Verwaltung des Bestands an Brillen und Kontaktlinsen.

Skills

Kundenservice

Organisation

Multitasking

Flexibilität

Professionelle Telefonetikette

Education

Keine spezifische Ausbildung erforderlich

Job description

Complete Eye Care OD PA - NC, Belmont, North Carolina, United States of America

Job Description

Posted Friday, April 25, 2025 at 4:00 AM

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:

• Review Physician’s prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and:

• Good organizational and multitasking abilities
• Coachable-open to feedback and continual improvement
• Flexible and adaptable
• Professional phone and office etiquette required
• Optical experience is preferred but not necessary-we will train the right person

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Complete Eye Care OD PA - NC, Belmont, North Carolina, United States of America