Licensed Optician GM — Lead Vision Retail & Service

Visionworks; Columbus (OH); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Vision coverage

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks Easton Gateway in Columbus, OH is seeking a Licensed General Manager to lead store profitability and deliver a simple, human, bold patient journey from doctor appointment to eyewear pickup.

The role requires strong leadership, optical management experience and a current State Optician License; you will hire, train and coach staff to ensure exceptional service and a smooth daily operation.

Qualifications

• HS Diploma or GED required; Bachelor’s degree preferred.
• Three (3) or more years of related experience required.
• Optical management experience preferred.
• Licensed GMs must have a current State Opticians License.

Responsibilities

• Maximize the store’s profitability without compromising the patient/customer experience by setting and exceeding organization’s financial and performance goals.
• Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience.
• Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services.
• Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience.
• Remove obstacles and find resolution in the patient/customer experience when needed.
• Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals.

Skills

Leadership

Customer service

Communication

Experience in optical management

Education

HS Diploma or GED

Bachelor’s degree preferred

State Optician License

Tools

Optical management systems

Job description

Visionworks Easton Gateway in Columbus, OH is seeking a Licensed General Manager to lead store profitability and deliver a simple, human, bold patient journey from doctor appointment to eyewear pickup.

The role requires strong leadership, optical management experience and a current State Optician License; you will hire, train and coach staff to ensure exceptional service and a smooth daily operation.