Licensed Optician — Fast-Paced Eyewear Expert

Eyemart Express; Juneau (AK); On-site; USD 55,000 - 75,000; Full time

Job summary

Eyemart Express in Alaska seeks a Licensed Optician to assist customers in selecting frames, lenses, and coatings and to ensure accurate prescription data for the lab. The role dispenses completed glasses and requires an active optician license in Alaska.

The position emphasizes great customer service, high-velocity service, and adherence to HIPAA policies within a fast-paced retail environment. Opportunities for growth exist as Eyemart Express expands across stores nationwide.

Qualifications

• Must have a current AK state license as an optician.
• Experience in the optical industry is required.

Responsibilities

• Provide exceptional customer service
• Maintain knowledge of sales, promotions, and policies
• Process payments and refunds using in-house POS
• Perform administrative tasks as assigned
• Process insurance claims
• Maintain up-to-date knowledge of products
• Create and maintain patient files per HIPAA rules
• Input patient information into the system
• Assess patient needs and suggest frames and lenses
• Take pupillary distance measurements
• Prepare lab work orders with complete details
• Select and pull lenses per work order
• Inspect and adjust glasses for fit
• Educate patients on glasses care
• Adjust/repair frames and replace parts
• Price and stock merchandise

Skills

Stand for long

Lifting up to 25 lbs

Hand-eye coordination

Read prescription

Clear communication

Multi-tasking

Problem solving

Time management

Customer service

Teamwork

Education

High School Diploma or GED

Optical industry experience with AK license

Job description

Eyemart Express in Alaska seeks a Licensed Optician to assist customers in selecting frames, lenses, and coatings and to ensure accurate prescription data for the lab. The role dispenses completed glasses and requires an active optician license in Alaska.

The position emphasizes great customer service, high-velocity service, and adherence to HIPAA policies within a fast-paced retail environment. Opportunities for growth exist as Eyemart Express expands across stores nationwide.