Licensed Optician – Full & Part Time Positions
One of the nation’s top optical companies, Eyemart Express, welcomes candidates with a current AK State License and an optical background. With 200+ stores and full-service labs, we offer extensive growth.
Job Description
The Licensed Optician assists patients in selecting frames and lenses, ensures lab technicians have accurate measurements, and dispenses finished glasses.
Duties & Responsibilities
- Provide exceptional customer service.
- Maintain knowledge of current sales, promotions, and payment policies.
- Process payment transactions and refunds via the in-house Point of Sale system.
- Perform miscellaneous administrative tasks.
- Process insurance claims.
- Keep up-to-date product knowledge.
- Create and maintain patient files per company and HIPAA policies.
- Input customer information into the computer system.
- Assess and interpret patient needs, recommend appropriate products, and take necessary measurements.
- Prepare work orders for the lab with full patient and prescription details.
- Pull correct lenses according to work orders.
- Inspect final product for accuracy, adjusting glasses as needed.
- Educate patients on glasses care.
- Adjust, repair, and replace frames and components.
- Price, stock, and straighten merchandise.
Education and Experience Requirements
- High School Diploma or GED.
- Experience in the optical industry and a current state license.
Skills and Abilities
- Ability to stand for up to 8 hours per shift.
- Ability to stoop, bend, kneel, crouch, reach, and twist as needed.
- Ability to lift, carry, push, or pull up to 25 lbs.
- Excellent hand-eye coordination and fine motor skills.
- Proficiency with basic office equipment.
- Clear verbal and written communication skills.
- Accurate prescription interpretation and data entry.
- Strong multi-tasking and problem-solving abilities.
- High attention to detail.
- Strong time management and prioritization under heavy customer load.
- Ability to handle stressful situations and dissatisfied customers.
- Effective teamwork with coworkers.
Working Environment
- Indoor retail store setting.
- High interaction with public and independent work with patients.
- Fast-paced, deadline-oriented environment.
- Use of manual tools such as screwdrivers and pliers.
- Exposure to dusts, fumes, glass/plastic lens particulates, chemicals, metal alloys, moderate noise, fluorescent lighting, cleaning agents, and electrical energy.
VSP Vision is an equal opportunity employer and hires qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or veteran status. We maintain a drug-free workplace and conduct pre-employment substance abuse testing.