Licensed Optician — Eyewear Specialist & Member Care

Sam's Club; Richmond (VA); On-site; USD 40,000 - 51,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off and leave options

Job summary

Sam's Club in Richmond, VA is seeking an Optical Services Associate to support members with purchases, measure and fit eyewear, and manage the optical area. You will stock displays, process transactions, and ensure accurate documentation while upholding Sam's Club standards.

The role involves ophthalmic service tasks, insurance processing familiarity, and maintaining licensure requirements. Benefits include competitive pay, bonus opportunities, and health benefits.

Qualifications

• Maintain Optician in Charge status as required by state regulations.
• Maintain active state licensure/registration.
• Maintain ABO and/or NCLE certifications through ABO/NCLE.
• High school diploma, GED or equivalent required.
• Willingness to sponsor Apprentice Optical Technicians as required by state regulations.

Responsibilities

• Acknowledge members, identify needs, assist with purchasing decisions and promote products and services.
• Stock, organize and present merchandise; price and sign merchandise; secure fragile items.
• Maintain the optical area, handle claims/returns, and manage inventory and paperwork.
• Process member purchases at cash registers; handle payments, returns, refunds, and exchanges.
• Assist with measuring, adjusting, and repairing frames and lenses; complete eyewear orders and pretests.
• Respect and promote customer service; work as a team and strive for excellence.

Job description

Sam's Club in Richmond, VA is seeking an Optical Services Associate to support members with purchases, measure and fit eyewear, and manage the optical area. You will stock displays, process transactions, and ensure accurate documentation while upholding Sam's Club standards.

The role involves ophthalmic service tasks, insurance processing familiarity, and maintaining licensure requirements. Benefits include competitive pay, bonus opportunities, and health benefits.