Licensed Optician — Expert Eyewear Fitting & Vision Care

LensCrafters; Mountain View (CA); On-site; USD 34,000 - 54,000; Full time

Job summary

LensCrafters in Mountain View, CA is seeking a Full-Time Licensed Optician to join our team and deliver the brand value of premier eye care. You will greet customers, perform precise lens measurements, custom fit glasses, place prescriptions in lenses, and use our iPad/tablet tools to ensure accuracy and exceptional service.

State licensure and optical dispensing experience are required. You will help maintain store appearance, stay current with fashion trends, and contribute to KPIs with

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills - ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Communication

Teamwork

Attention to detail

Adaptability

Education

High School graduate or equivalent

State Licensure

Optical dispensing experience

Tools

POS

iPad/tablet

Calculators

Job description

LensCrafters in Mountain View, CA is seeking a Full-Time Licensed Optician to join our team and deliver the brand value of premier eye care. You will greet customers, perform precise lens measurements, custom fit glasses, place prescriptions in lenses, and use our iPad/tablet tools to ensure accuracy and exceptional service.

State licensure and optical dispensing experience are required. You will help maintain store appearance, stay current with fashion trends, and contribute to KPIs with