Licensed Optician — Elevate Patient Care & Career Growth

National Vision, Inc.; Harrisonburg (VA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401k with company match

FSA

Paid time off & holidays

Parental leave

Employee eyewear discount

Overtime pay where applicable

Life Insurance

Disability Insurance

College scholarship program

Educational courses and internal promo

Job summary

America’s Best, part of National Vision, invites an Optician to join our team. Deliver exceptional customer service while guiding customers through eyeglass and contact lens dispensing, including training on insertion and removal.

You will help maintain records, manage follow-ups, and support store goals in a busy retail setting. We offer competitive pay and benefits, opportunities for growth, and a collaborative environment focused on quality eye care.

Qualifications

• Active dispensing license required by the state.
• 3+ years related experience or training.
• Strong customer service and clear communication abilities.
• Confident selling skills with ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including insertion/removal training.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentices Opticians as permitted by law.

Skills

Customer service

Sales skills

Clear communication

Multitasking

Mentoring

Education

Dispensing license (state)

Job description

America’s Best, part of National Vision, invites an Optician to join our team. Deliver exceptional customer service while guiding customers through eyeglass and contact lens dispensing, including training on insertion and removal.

You will help maintain records, manage follow-ups, and support store goals in a busy retail setting. We offer competitive pay and benefits, opportunities for growth, and a collaborative environment focused on quality eye care.