Licensed Optician: Craft Eyewear & Expert Vision

LensCrafters; Phoenix (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

LensCrafters in Phoenix, AZ is seeking a Licensed Optician to deliver the brand value and provide exceptional eyewear and eye care. You will custom fit glasses, record precise measurements, and use technology confidently to ensure the best fit.

Welcome customers, explain lens options, stay ahead of fashion trends, and maintain store appearance while meeting Brand KPIs with excellent service. This is a full-time role with a competitive total rewards package including health care, retirement

Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills - ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Communication

Team builder

Math skills

Fashion trend awareness

Selling skills

Technology adoption

Education

High School diploma or equivalent

State Licensure

Tools

POS systems

iPad/tablet use

Calculators

Job description

LensCrafters in Phoenix, AZ is seeking a Licensed Optician to deliver the brand value and provide exceptional eyewear and eye care. You will custom fit glasses, record precise measurements, and use technology confidently to ensure the best fit.

Welcome customers, explain lens options, stay ahead of fashion trends, and maintain store appearance while meeting Brand KPIs with excellent service. This is a full-time role with a competitive total rewards package including health care, retirement