Licensed Optician: Craft Eyewear & Elite Customer Service

EssilorLuxottica; East Brunswick Township (NJ); On-site; USD 34,000 - 54,000; Full time

Job summary

LensCrafters, part of EssilorLuxottica, is seeking a Licensed Optician in New Jersey to deliver the brand value and establish LensCrafters as the premier destination for vision needs in the community. You will provide exceptional customer service and craft high quality eyewear that meets our customers' expectations.

You will welcome customers, take precise measurements, fit eyewear, use iPad/POS tech, and stay current on fashion trends.

Qualifications

• High School graduate or equivalent.
• State Licensure for Optician.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPad/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Optical dispensing

Mathematical accuracy

Fashion awareness

Communication/ teamwork

Technology adoption

Selling skills

Adaptability

Education

State Licensure

High School diploma or equivalent

Tools

iPad/Tablet

POS systems

Job description

LensCrafters, part of EssilorLuxottica, is seeking a Licensed Optician in New Jersey to deliver the brand value and establish LensCrafters as the premier destination for vision needs in the community. You will provide exceptional customer service and craft high quality eyewear that meets our customers' expectations.

You will welcome customers, take precise measurements, fit eyewear, use iPad/POS tech, and stay current on fashion trends.