Licensed Optician

Certification TOGAF; Peachtree City (GA); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Employee discounts

Job summary

LensCrafters is seeking a Licensed Optician to deliver exceptional eyewear service and fit prescription lenses with precision.

You will welcome customers, measure and adjust eyewear, and leverage optical knowledge to exceed expectations. The role emphasizes teamwork, product knowledge, and comfort with iPad/tablet technology in a fast-paced retail setting.

Qualifications

• High school graduate or equivalent.
• State licensure as an Optician.
• Optical dispensing experience preferred.
• Strong customer service and communication skills.
• Familiarity with current store merchandise and fashion trends.
• Ability to use a POS, computers and calculators.

Responsibilities

• Welcome customers and set expectations.
• Custom‑fit glasses and place prescriptions in lenses.
• Lead with optical knowledge and professionalism.
• Take measurements and adjust eyewear with precision.
• Assist team with product needs and prescriptions.
• Use technology confidently under time pressure to help customers.

Skills

Customer service

Communication

Teamwork

Sales

Math skills

Tech affinity

Merchandise knowledge

POS familiarity

Education

State licensure

Tools

iPad / tablet

Job description

Job Overview

LensCrafters is a place for visionaries. We’ve got a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that’s why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world‑class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eye‑care industry. Discover more by following us on LinkedIn!

The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high‑quality eyewear which exceeds our customers’ expectations.

Major Duties & Responsibilities

• Welcome all customers, set expectations with customers
• Custom‑fit glasses and precisely place prescription in lenses
• Act as a leader in optical acumen
• Take and record measurements, accurately adjust and fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs
• Assist team with complex product needs and prescriptions
• Accurately and thoroughly use technology despite time pressure and customer volume, demonstrating exceptional product knowledge and the use of appropriate tools
• Be proactive, explore root cause of issues, forward‑thinking, ensuring customers are satisfied and expectations are exceeded, solution driven
• Ability to multitask, prioritize and manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs and competencies
• Take pride in store appearance and help keep store clean, attractive and organized
• Inform management of safety opportunities; demonstrate safe work practices
• Be resourceful, self‑motivated with a desire for continual learning, improvement and results
• Adhere to company policies and procedures, including discounts, promotions and inventory management

Basic Qualifications

• High school graduate or equivalent
• State licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener and team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Sales skills – ability to use and carry an iPad or tablet
• Familiarity with POS, computers and calculators
• Embrace new technology and change

Preferred Qualifications

• Previous customer service and retail experience

Benefits

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan to complement a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation and various employee discounts.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Hiring Process

ESSILOR LUXOTTICA complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the ESSILOR LUXOTTICA SpeakUp Hotline at 844‑303‑0229 (be sure to provide your name, job ID number, and contact information so that we may follow up in a timely manner) or email [e-mail].