Licensed Optician

Certification TOGAF; East Point (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive bonus plan

Employee discounts

Health care

Paid time off

Job summary

LensCrafters is seeking a Licensed Optician to deliver exceptional eyewear service, expertly fitting lenses and prescriptions. You will engage customers, perform precise measurements, and ensure alignment with brand standards and inventory controls.

The role emphasizes strong customer service, knowledge of fashion trends, and comfortable use of POS systems and iPads. Growth opportunities and a competitive rewards package are offered.

Qualifications

• High School diploma or equivalent.
• State licensure as an optician.
• Optical dispensing experience.
• Strong customer service and communication skills.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Sales skills—ability to use an iPad/tablet.
• Familiarity with POS, computers and calculators.
• Embrace new technology and change.

Responsibilities

• Welcome customers and set expectations.
• Custom fit glasses and place prescription in lenses.
• Act as a leader in optical acumen.
• Take and record measurements; adjust eyewear with precision.
• Assist team with complex product needs and prescriptions.
• Maintain product knowledge and use of technology under time pressure.
• Be proactive to ensure customer satisfaction and exceed expectations.
• Adhere to policies, discounts, promotions and inventory management.

Skills

Customer service

Communication

Sales skills

Team building

Attention to detail

Technology adoption

Multitasking

Present fashion awareness

Math basics

Adaptability

Education

High School diploma or equivalent

State Licensure as Optician

Tools

POS system

iPad/Tablet

Computers

Job description

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that’s why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.

MAJOR DUTIES & RESPONSIBILITIES

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

BASIC QUALIFICATIONS

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

PREFERRED QUALIFICATIONS

• Previous customer service & retail experience

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.