Licensed Mortgage Production Associate: On-Time Closings

Cornerstone-Capital-Bank; Charlotte (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Accidental Death

Long-Term Disability

Short-Term Disability

FSA

HSA

401K

Basic Life

Voluntary Life

Paid Parental Leave benefits

Performance-based bonus

Job summary

Cornerstone Home Lending, a division of Cornerstone Capital Bank, seeks a Licensed Production Associate with strong time management, organization and outstanding customer service to support loan closings. You will interact with Realtors and clients, maintain product knowledge and ensure compliance with mortgage lending rules.

You will collaborate with borrowers and processors to expedite the mortgage process, gather documents, and promote the company’s loan products while delivering exceptional

Qualifications

• Strong time management, organization and a positive attitude.
• Excellent written and verbal communication skills.
• Proficient computer and technology skills; quick to learn new systems.
• CRM/Salesforce experience and knowledge of working within a database are a plus.
• DU is a plus; self-motivated with the ability to follow up with multiple prospects daily.

Responsibilities

• Provide a warm welcome to Realtors and Clients.
• Monitor and manage workflow to ensure timely closings.
• Maintain product knowledge and stay up-to-date on market changes.
• Comply with mortgage lending laws and regulations.
• Communicate with borrowers, processors, operations staff and Realtors to expedite the process.
• Disclose and submit loans to Operations with attention to detail.
• Provide extraordinary customer service to internal and external customers.
• Meet deadlines and close on time, work within a database.
• Assist with lunches, meetings, and promote loan products.

Skills

Time management

Organization

Customer service

Written and verbal communication

CRM/Salesforce experience

Computer and technology skills

Self-motivation

Attention to detail

Follow-up with prospects

Education

NMLS

Job description

Cornerstone Home Lending, a division of Cornerstone Capital Bank, seeks a Licensed Production Associate with strong time management, organization and outstanding customer service to support loan closings. You will interact with Realtors and clients, maintain product knowledge and ensure compliance with mortgage lending rules.

You will collaborate with borrowers and processors to expedite the mortgage process, gather documents, and promote the company’s loan products while delivering exceptional