Licensed Mortgage Loan Officer [REMOTE - Dallas, TX or Phoenix, AZ]

Zippy; Dallas (TX); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a passionate Licensed Mortgage Loan Officer to transform the manufactured home financing experience. This role involves guiding homebuyers through the loan process using innovative technology, optimizing internal processes, and advocating for affordable homeownership. Join a dynamic team that values collaboration and creativity while making a meaningful impact in the housing market. With a commitment to diversity and inclusion, this forward-thinking company offers competitive compensation, equity opportunities, and a supportive culture that fosters professional growth. If you're ready to disrupt the status quo and improve consumer outcomes, this is the opportunity for you.

Benefits

Competitive Compensation

Equity for All

Remote Work

Comprehensive Health Coverage

Flexible Spending Accounts

Training & Licensing Support

Paid Time Off

Wellbeing Programs

Parental Leave

No Meeting Wednesdays

Qualifications

• 2+ years of experience in loan production, ideally in housing-related lending.
• Licensed Mortgage Loan Originator in relevant states or willingness to obtain.

Responsibilities

• Originate consumer loans and prepare loan files for underwriting decisions.
• Communicate effectively with applicants via various channels.

Skills

Loan production experience

Licensed Mortgage Loan Originator

Bilingual (English/Spanish)

Tech-savvy

Strong communication skills

Self-starter

Education

Undergraduate degree

Extended relevant work experience

Tools

Microsoft Office

Job description

Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience.

Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions.

The Role

As a Zippy Guide (Licensed Mortgage Loan Officer), you’ll play a crucial role in transforming the manufactured home financing experience. By leveraging Zippy’s technology-driven approach, you’ll help homebuyers navigate the loan process with transparency, efficiency, and care. This role goes beyond traditional loan origination—you’ll be a trusted guide for consumers, a key contributor to internal process improvements, and an advocate for expanding access to affordable homeownership.

We’re looking for someone who is passionate about creating better consumer outcomes, thrives in a fast-paced and evolving environment, and enjoys working collaboratively to disrupt the status quo in manufactured housing finance.

Key Responsibilities

• Originate consumer loans – Take applications, collect conditions, and prepare loan files for underwriting decisions.
• Communicate effectively – Engage with applicants via phone, chat, email, and text. Bilingual (English/Spanish) preferred.
• Share best practices – Contribute insights, lessons learned, and challenges to a growing team of MLOs.
• Provide feedback to engineering – Advocate for business and consumer needs to continuously improve Zippy’s technology.
• Optimize internal processes – Focus on efficiency, risk management, and delivering best-in-class consumer outcomes.
• Manage risk – Act as the front line for risk decision-making on new loans.

What We’re Looking For

Experience & Skills

• 2+ years of experience in loan production, ideally in housing-related lending.
• Licensed Mortgage Loan Originator in relevant states (or willingness to obtain).
• Insurance Agent License in relevant states (optional).
• Tech-savvy – Proficiency in Microsoft Office and other software tools.
• Strong communication skills – Excellent written, oral, and interpersonal skills.
• Self-starter – Ability to work proactively and independently in a fast-paced environment.
• Education – Undergraduate degree or extended relevant work experience.
• Strong preference for candidates located within 75 miles of Dallas, TX.

Leadership & Mindset

• Consumer-first mentality – Committed to delivering the best possible outcomes for homebuyers.
• Adaptability – Comfortable navigating an evolving environment as our technology and business scale.
• Collaborative & innovative – Works well with others and brings creative problem-solving to the table.

Please note that we are currently only hiring candidates who reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, and Washington.

Total Rewards

At Zippy, we're passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports our team but also inspires them to do their best work.

Our benefits and perks are always evolving, but here’s what we offer right now:

• Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.
• Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.
• Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.
• Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.
• Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.
• Training & Licensing Support: We invest in your professional growth with resources for training and licensing.
• Paid Time Off: We offer generous PTO—and we encourage you to use it!
• Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.
• Parental Leave: We provide paid parental leave to support you and your growing family.
• No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.
• Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.
• Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.

Beyond the tangible benefits:

• Core Values: At the heart of everything we do are our core values: Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule. These values guide our decisions, shape our culture, and inspire us to achieve our best every day.
• Join a Growing Team: Be part of a dynamic team at a pivotal moment in Zippy’s growth, where every contribution makes a significant impact.
• Innovative Work: Collaborate with sharp, passionate teammates to tackle unique challenges in the Manufactured Housing market, positioning our product as a top-tier lending solution.
• Supportive Culture: You’ll be welcomed into a collaborative environment that fosters camaraderie, respect, and a deep sense of belonging.
• Diversity & Inclusion: We’re committed to empowering a diverse and inclusive workforce, celebrating our differences, and ensuring everyone feels safe to bring their whole selves to work.
• Inspirational Leadership: Work alongside leaders who are not only approachable but also dedicated to providing guidance, mentorship, and support to help you succeed.
• Meaningful Impact: Be part of a mission-driven team that’s making housing more affordable for everyone, helping prospective buyers secure fast and simple online loans to purchase manufactured homes. By joining Zippy you will help improve the lives of over 22 million Americans who live in manufactured homes today.

Zippy is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.