Licensed Mortgage Loan Officer [REMOTE - Dallas, TX or Phoenix, AZ]

zippymh.com; Dallas (TX); Remote; USD 80,000 - 90,000; Full time

Job summary

An innovative company is seeking a Licensed Mortgage Loan Officer to transform the manufactured home financing experience. In this remote role, you will leverage technology to assist homebuyers through the loan process with transparency and care. Your contributions will not only help consumers navigate their financing options but also improve internal processes and advocate for affordable homeownership. Join a team that values collaboration, adaptability, and a consumer-first mentality, while enjoying the flexibility of remote work and a supportive culture that prioritizes employee wellbeing.

Benefits

Competitive salary with bonuses

Equity for all employees

Remote work flexibility

Comprehensive health coverage

Flexible spending accounts

Training & licensing support

Generous PTO

Access to wellbeing programs

Paid parental leave

No Meeting Wednesdays

Qualifications

• 2+ years of experience in loan production, ideally in housing-related lending.
• Licensed Mortgage Loan Originator in relevant states or willingness to obtain.

Responsibilities

• Originate consumer loans and prepare loan files for underwriting decisions.
• Communicate effectively with applicants via phone, chat, email, and text.

Skills

Loan production experience

Communication skills

Tech-savvy

Self-starter

Bilingual (English/Spanish)

Education

Undergraduate degree

Extended relevant work experience

Tools

Microsoft Office

Job description

Licensed Mortgage Loan Officer [REMOTE - Dallas, TX or Phoenix, AZ]

Join to apply for the Licensed Mortgage Loan Officer [REMOTE - Dallas, TX or Phoenix, AZ] role at Zippy

This range is provided by Zippy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $90,000.00/yr

Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience.

The Role

As a Zippy Guide (Licensed Mortgage Loan Officer), you’ll play a crucial role in transforming the manufactured home financing experience. By leveraging Zippy’s technology-driven approach, you’ll help homebuyers navigate the loan process with transparency, efficiency, and care. This role goes beyond traditional loan origination—you’ll be a trusted guide for consumers, a key contributor to internal process improvements, and an advocate for expanding access to affordable homeownership.

Key Responsibilities

• Originate consumer loans – Take applications, collect conditions, and prepare loan files for underwriting decisions.
• Communicate effectively – Engage with applicants via phone, chat, email, and text. Bilingual (English/Spanish) preferred.
• Share best practices – Contribute insights, lessons learned, and challenges to a growing team of MLOs.
• Provide feedback to engineering – Advocate for business and consumer needs to continuously improve Zippy’s technology.
• Optimize internal processes – Focus on efficiency, risk management, and delivering best-in-class consumer outcomes.
• Manage risk – Act as the front line for risk decision-making on new loans.

What We’re Looking For

Experience & Skills

• 2+ years of experience in loan production, ideally in housing-related lending.
• Licensed Mortgage Loan Originator in relevant states (or willingness to obtain).
• Insurance Agent License in relevant states (optional).
• Tech-savvy – Proficiency in Microsoft Office and other software tools.
• Strong communication skills – Excellent written, oral, and interpersonal skills.
• Self-starter – Ability to work proactively and independently in a fast-paced environment.
• Education – Undergraduate degree or extended relevant work experience.
• Strong preference for candidates located within 75 miles of Dallas, TX.

Leadership & Mindset

• Consumer-first mentality – Committed to delivering the best possible outcomes for homebuyers.
• Adaptability – Comfortable navigating an evolving environment as our technology and business scale.
• Collaborative & innovative – Works well with others and brings creative problem-solving to the table.

Please note that we are currently only hiring candidates who reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, and Washington.

Total Rewards

At Zippy, we're passionate about creating a workplace where people love to work. Here’s what we offer:

• Competitive Compensation: Competitive salary with the potential for annual bonuses and variable pay.
• Equity for All: All employees receive equity in the company.
• Remote Work: Enjoy the flexibility of working from home.
• Comprehensive Health Coverage: Medical, dental, and vision insurance.
• Flexible Spending Accounts: Medical & dependent care FSAs.
• Training & Licensing Support: Resources for training and licensing.
• Paid Time Off: Generous PTO.
• Wellbeing Programs: Access to wellbeing resources.
• Parental Leave: Paid parental leave.
• No Meeting Wednesdays: Mid-week break from meetings.
• Vibrant Slack Community: Engage with colleagues in our remote Slack community.
• Career Growth: Opportunities to grow your career.

Zippy is an equal opportunity employer that is committed to diversity and inclusion. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply.